Manager, Group Sales

2 weeks ago

Saskatoon, Canada Saskatchewan Blue Cross Full time

Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent _Manager, Group Sales_ to join our team in the Group Sales department.

**About Us**

Saskatchewan Blue Cross® (SBC) is a local, not-for-profit organization that puts people and community at the heart of every interaction. We’ve been serving the health insurance needs of Saskatchewan for over 75 years—and we’re just getting started. Every day, our team provides exceptional service to more than 200,000 people and 1,000 employers. The wellbeing of our employees, members, partners and communities is at the heart of our operations.

We’re proud to be one of Canada’s Top 100 Brands, as part of the Canadian Association of Blue Cross® Plans, and a leader in corporate social responsibility. Together, Blue Cross companies are the largest carrier of health and dental benefits in Canada, with international links to health benefit providers through the Blue Cross Blue Shield Association and the International Federation of Health Funds.

**Our industry is evolving fast, and so are we** We’re improving experiences through investment in our people, technology, services and products. When you join our team, you’re joining an organization where employees are valued, recognized for their contributions and empowered to make us stronger. We’re looking for people who:

- Share our values
- Believe that creating great experiences is totally within their control
- Collaborate and always set others up for success
- Build positive relationships and understand people’s needs
- See solutions and possibilities (not problems)
- Are simply outstanding at what they do

**About the Manager, Group Sales**

Reporting to the Assistant Vice-President, Sales, the **Manager, Group Sales **is responsible for driving sales performance excellence with a proven track record in meeting and exceeding revenue goals. This position is a key member of our Operational Leadership Team. This position will collaborate across the organization to execute sales plans that advance sales strategy to ensure sustainable growth and positive financial results are achieved through the development and implementation of sales programs, intermediary strategy and retention strategy. This position offers the flexibility to be remote with travel to Saskatoon and Regina, or hybrid at the Saskatchewan Blue Cross office in either city.

**Duties & Responsibilities**
- Deliver remarkable experiences that embody Saskatchewan Blue Cross’ values by providing leadership to the Group Sales team, developing and coaching direct reports, and modeling effective behaviors
- Decisively translate strategic business requirements into sales results, departmental goals, performance goals, sales plans and rigorous objectives/standards for sales team members; provide guidance and expertise to support success
- Develop annual sales plans and budgets to meet organizational goals
- Serve on the operational leadership team to successfully orchestrate and align peer leaders around common objectives to ensure sales and retention strategies mobilize effectively, working as a unit to deliver results, share best practice and address escalated sales and retention issues and complaints
- Establish, monitor and report on operational performance indicators and targets, including client risk and retention and the achievement of sales financial goals, sales process quality and market satisfaction
- Oversee broker commissions and incentive programs
- Maintain active oversight of SBC’s Client Relationship Management Software
- Provide strong leadership, coaching and mentoring to the team that enables and encourages teamwork, open-mindedness, technical expertise, bold thinking and new ideas that continually enhance skill and departmental effectiveness, efficiency and service delivery to both internal and external clients
- Develop and mobilize practical and comprehensive sales programs, prospecting plans, action plans, initiatives and campaigns aligned to strategy to ensure effective sales pipeline management and the delivery of the established annual business plan for the department
- Communicate strategic and department vision and policy into concrete plans and activities
- Accurately forecasts monthly, quarterly, and annual sales and revenue targets, in collaboration with sales and finance leadership
- Implements strong budgeting, financial reporting and monitoring processes
- Ensure adherence to sales policy and procedure aligned to regulatory and legislative requirements, ensuring adequate oversight and controls are in effect at all times; provide input and suggestions to meet changing market conditions, new legislation, or business strategies of Saskatchewan Blue Cross
- Lead team through proper strategies for rate adjustments with Contract Renewals
- Ensure regulatory compliance and assist in preparation for audits
- Review, maintain and oversee appropriate sales qu

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