Sales Development Representative

3 weeks ago

Toronto, Canada Resolver Full time

As we begin to work in partnership with Resolver, in Toronto we operate as a hybrid workforce with the option to work at home, in the office, or a mix of both._

The Sales and Marketing Teams at Crisp drive our net new revenue growth. We search for customers who will love our services as much as we do and we get them hooked Call it Sales Development Representative or Business Development Representative - your goal is to proactively identify, qualify, and assess sales opportunities for potential clients. We’ll provide you with both in-class and on-the-job experience to sell the right solutions to customers.

If you're looking to get your foot-in-the-door at a high growth company, keep reading.

**About Resolver**:
Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row

**So, what does that really mean for you? Let the hiring manager tell you**:
Hi, I’m Claire, SDR Manager here at Crisp

Crisp’s Sales Development team is a group of driven, lively and supportive individuals. We use our company’s history and purpose to motivate our outreach. We appreciate open communication and accountability when it comes to working with each other. Through our hyper-focused activities we generate interest for Crisp’s Social Media Moderation and Reputation Monitoring services. The team targets social media and communication leads at some of the largest companies in the world. We safeguard these companies on social media and the dark web. Crisp continues to grow and we are looking for a Sales Development Representative (SDR) to join our team. This individual will dive head first into an energetic and high performing team.

A Crisp SDR is a confident, communicative and self motivated person that cares about making the internet a safer place.

**Your Day-to-Day - let’s break it down**

**Prospecting Inbound/Outbound (80%)**:

- Measures of Success: 5 Outbound Opportunities and 10 meetings booked per month_
- Collects and relays customer related stories and scenarios to help build future use cases

**Planning and Documentation (20%)**
**_Measures of Success: Execution of day-to-day, deliverables; focus on outbound; time horizon < 3 months_**
- Provides insights and knowledge to identify potential gaps and discusses approaches to progress opportunities
- Conducts market research to stay on-top of prospects and the competitive landscape
- Understands and develops documentation processes for capturing data via our CRM tool

**People Who Excel (Your Background)**:

- Consultative approach and exceptional communication skills is a MUST
- Extra points for experience within B2B SaaS company or work with an enterprise software
- Passionate about sales, software, and technology that solves business problems
- Ambitious and take initiative: you want to take on the challenge of generating results that are over and above what is expected of you
- Experience in a related role or field is a plus

**What we’ll give you in return**:
Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:

- **Health and Wellness Benefits**: 100% paid by us for health and dental from day one. And our vision care is every 12 months
- **Professional development**: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer career development opportunities to help you build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
- **Vacation**: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year
- **Parental leave**: Best-in-class top-up for new parents - 100% for 15 weeks new parents and 5 additional weeks of pregnancy leave for birth mothers.
- **Flexibility & trust** - We enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your out

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