Support Specialist

2 weeks ago


Dartmouth, Canada Digital nGenuity Full time

**Support Technician - M365 Migration Specialist**
**Digital nGenuity**

**About Us**:
Digital nGenuity is a forward-thinking tech company dedicated to providing full-managed IT support and solutions to our clients. We believe in fostering a collaborative, innovative, and employee-centric work environment.

As a Microsoft 365 Migration Specialist, you will play a crucial role in ensuring the smooth and efficient migration of our clients to Microsoft 365. You will be responsible for planning, executing, and managing migration projects, working closely with clients to understand their unique requirements and ensuring a seamless transition to the Microsoft 365 platform.

**Key Responsibilities**:

- Working with the Business Solutions Team and Project Team to assess client needs and developing customized migration strategies.
- Planning and executing migrations from various platforms to Microsoft 365 - OneDrive, SharePoint, Azure AD/Entra ID and Exchange Online.
- Collaborating with clients to ensure mínimal disruption during the migration process.
- Troubleshooting and resolving migration issues.
- Providing technical support and training to clients as needed.
- Keeping up to date with Microsoft 365 updates and best practices.

**Qualifications**:

- Diploma in Information Technology or related field.
- Proven experience in Microsoft 365 migrations.
- Strong problem-solving skills and attention to detail.
- Excellent communication and client-facing skills.
- Relevant certifications, such as MS-900: Microsoft 365 Fundamentals, AZ-900: Microsoft Azure Fundamentals, SC-300: Microsoft Identity and Access Administrator, MS-700: Managing Microsoft Teams, and MS-203: Microsoft 365 Messaging are a plus.

Join a team of passionate IT professionals dedicated to delivering top-notch solutions.

Competitive salary and benefits package.

Opportunities for professional growth and development.

Collaborative and innovative work environment.

**How to Apply**:
**Job Types**: Permanent, Full-time

**Salary**: $40,000.00-$60,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Dartmouth, NS B3B 1X4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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