Breakfast Attendant/server

4 months ago

London, Canada Stone Ridge Inn Full time

**Job description**:
Who we are:
Best Western Plus Stoneridge Inn & Conference Centre is an established, family-operated, full-service hotel and conference centre. We have been proudly serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping create memorable moments for guests and clients.

We offer a stable work environment with upward growth potential, work/life balance and learning opportunities.

What’s in it for you?

Training and development opportunities

Hotel discounts

Staff dining discounts

**RESPONSIBILITIES**:
Core Competencies
- Customer Focus
- Communication
- Energy and Stress
- Team Work
- Quality Orientation
- Problem Solving
- Accountability and Dependability
- Operating Equipment
- Ethics and Integrity

Job Duties
- Liaise with customers regarding their experiences and comments.
- Ensure that table appointments and tables are set correctly.
- Ensure that breakfast stations have the appropriate materials and food in place.
- Ensure that faults and defects are reported to Maintenance and acted on appropriately without delay.
- Maintain high standards of cleanliness and personal appearance.
- Ensure health and safety measures are followed.

**Requirements**:

- Must possess a positive, friendly attitude and be available to work Saturday, Sunday, Monday and Tuesday mornings.
- Experience in customer service.
- Ability to analyze and interpret customer needs of and offer the appropriate options, solutions, and resolutions required
- Ability to implement and follow inventory procedures to ensure proper stocks.
- Able to respond quickly in a dynamic and changing environment.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Ability to work with tight deadlines.
- Highly organized.
- Excellent ability to multitask.
- Able to effectively communicate both verbally and in writing.

Working Conditions
- Ability to carry up to 50 lbs.
- Work with array of fruits and other potential food allergens.
- Busy, quick work.

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