Client Program Team Lead

4 weeks ago

Markham, Canada Bluum Full time

Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven BY a single mission - to improve learning and make it more accessible. From the personalized support and services, we provide to the hand-picked products we use that create make exceptional learning environments, everything we touch, say, or do empowers educators to make a difference. Learn more about how we are cultivating possibility at Bluum.

***Position Summary**

The Client Program Team Lead (ITAD) is responsible for supervising the CPR Team, support customers, oversee IT equipment shipments, and ensure the process runs smoothly.

**Responsibilities**
- Oversee, mentor and coach the Client Program Representative team
- Monitoring & tracking the teams performance
- Leading weekly team meetings and 1:1 sessions with all representatives
- Train new team members and assist in ongoing training
- Handle escalated client situations
- Monitoring shipments to facilities and troubleshooting logistics issues as needed
- Supporting internal stakeholders with all questions, feedback, and concerns
- create & maintain reporting for the department
- Invoicing for completed projects
- Ensure daily work is in compliance with standards and certifications
- Other duties as assigned

**Education & Skill Requirements**
- 5+ years of client service experience
- 1+ years of supervisory experience
- Experience with Netsuite is a strong asset
- Experience with MS Office with a strong focus on Excel
- Strong written skills and customer service experience
- Strong attention to detail and accuracy
- Highly organized with great follow-up
- Ability to manage multiple projects and requests throughout the day
- Knowledge of the R2:2013 standard is an asset; alternatively understanding ISO 14001, 9000, and related 3rd party certifications
- Ability to work well with others in a fast-paced team-focused environment
- Problem solving skills, including active listening skills to identify opportunities

  • Program Development Manager

    3 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Development Program Manager for our client in Markham - Could this be your next job role?Job Title: Development Program ManagerJob Location: Markham ONPayrate: $100k-115k per annum (Dependent on Experience)Benefits: Medical Insurance; Dental Insurance; Vision Insurance; RRSP/DPSP;...

  • Program Development Manager

    3 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Development Program Manager for our client in Markham - Could this be your next job role?Job Title: Development Program ManagerJob Location: Markham ONPayrate: $100k-115k per annum (Dependent on Experience)Benefits: Medical Insurance; Dental Insurance; Vision Insurance; RRSP/DPSP;...

  • Program Development Manager

    2 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Development Program Manager for our client in Markham - Could this be your next job role? Job Title: Development Program Manager Job Location: Markham ON Payrate: $100k-115k per annum (Dependent on Experience) Benefits: Medical Insurance; Dental Insurance; Vision Insurance;...

  • Embedded Firmware Designer

    3 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Firmware Design Engineer role for our client in Markham - Could this be your next job role?Job title: Embedded Firmware Design EngineerJob Location: Markham ONSalary & Benefits: $90k – 100k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Embedded Firmware Designer

    21 hours ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Firmware Design Engineer role for our client in Markham - Could this be your next job role?Job title: Embedded Firmware Design EngineerJob Location: Markham ONSalary & Benefits: $90k – 100k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Embedded Firmware Designer

    2 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Firmware Design Engineer role for our client in Markham - Could this be your next job role? Job title: Embedded Firmware Design Engineer Job Location: Markham ON Salary & Benefits: $90k – 100k a year (based on experience); Medical and Dental insurance, Vision insurance, ...

  • Embedded Design Verification Specialist

    1 day ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Design Verification Engineer/Specialist for our client in Markham - Could this be your next job role?Job Title: Embedded Design Verification Engineer/SpecialistJob Location: Markham ONPayrate: $85k-95k per annum (Dependent on Experience)Benefits: Medical Insurance; Dental...

  • Embedded Design Verification Specialist

    1 day ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Design Verification Engineer/Specialist for our client in Markham - Could this be your next job role?Job Title: Embedded Design Verification Engineer/SpecialistJob Location: Markham ONPayrate: $85k-95k per annum (Dependent on Experience)Benefits: Medical Insurance; Dental...

  • Embedded Design Verification Specialist

    2 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Design Verification Engineer/Specialist for our client in Markham - Could this be your next job role?Job Title: Embedded Design Verification Engineer/SpecialistJob Location: Markham ONPayrate: $85k-95k per annum (Dependent on Experience)Benefits: Medical Insurance; Dental...

  • Embedded Design Verification Specialist

    2 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Design Verification Engineer/Specialist for our client in Markham - Could this be your next job role? Job Title: Embedded Design Verification Engineer/Specialist Job Location: Markham ON Payrate: $85k-95k per annum (Dependent on Experience) Benefits: Medical Insurance;...

  • Product Application Technologist

    1 day ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Product Applications Technologist role for our client in Markham - Could this be your next job role?Job title: Product Application TechnologistJob Location: Markham ONSalary & Benefits: $95k – $115k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Product Application Technologist

    19 hours ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Product Applications Technologist role for our client in Markham - Could this be your next job role?Job title: Product Application TechnologistJob Location: Markham ONSalary & Benefits: $95k – $115k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Product Application Technologist

    2 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Product Applications Technologist role for our client in Markham - Could this be your next job role? Job title: Product Application Technologist Job Location: Markham ON Salary & Benefits: $95k – $115k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Product Application Technologist

    2 days ago

    Markham, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Product Applications Technologist role for our client in Markham - Could this be your next job role?Job title: Product Application TechnologistJob Location: Markham ONSalary & Benefits: $95k – $115k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Production Team Worker

    1 month ago

    Markham, Canada Team Prime Recruitment Full time

    We are looking for career seekers to join our client's production team **(ASSEMBLY) at CONCORD, ONTARIO.** **_CANDIDATE TO BE PHYSICALLY PRESENT IN CANADA._** Team members work in a factory environment where they are constantly being challenged to use their knowledge and skills in the production of HVAC equipment. You will learn to read blueprint...

  • Team Lead

    1 month ago

    Markham, Canada Cardinal Couriers Full time

    Our Team Lead is an integral member of the operations team, who is responsible for providing management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, KPIs, and quality standards are met to meet the requirements of the customer. This position is physically...

  • Product Application Technologist

    2 days ago

    Markham, ON, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Product Applications Technologist role for our client in Markham - Could this be your next job role?Job title: Product Application TechnologistJob Location: Markham ONSalary & Benefits: $95k – $115k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Product Application Technologist

    1 day ago

    Markham, ON, Canada client Full time

    Are you looking for a Full-Time Permanent position? We are recruiting for a Product Applications Technologist role for our client in Markham - Could this be your next job role?Job title: Product Application TechnologistJob Location: Markham ONSalary & Benefits: $95k – $115k a year (based on experience); Medical and Dental insurance, Vision insurance,...

  • Embedded Design Verification Specialist

    2 days ago

    Markham, ON, Canada client Full time €85,000 - €95,000

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Design Verification Engineer/Specialist for our client in Markham - Could this be your next job role?Job Title: Embedded Design Verification Engineer/SpecialistJob Location: Markham ONPayrate: $85k-95k per annum (Dependent on Experience)Benefits: Medical Insurance; Dental...

  • Embedded Design Verification Specialist

    1 day ago

    Markham, ON, Canada client Full time €85,000 - €95,000

    Are you looking for a Full-Time Permanent position? We are recruiting for an Embedded Design Verification Engineer/Specialist for our client in Markham - Could this be your next job role?Job Title: Embedded Design Verification Engineer/SpecialistJob Location: Markham ONPayrate: $85k-95k per annum (Dependent on Experience)Benefits: Medical Insurance; Dental...