Order Control Assistant

4 weeks ago


Mississauga, Canada Gate Gourmet Full time

We’re looking for motivated, engaged people to help make everyone’s journeys better.
The role of Order Control Assistant allows for the unique opportunity to learn how our business works. Many successful Order Control Assistants move onto successful long-term careers in more senior level positions within our organization. The role of Order Control Assistant is a starting point.

What the role entails:

- Communicates with airline customers across Canada, on a daily basis, regarding changes to in-flight food/stocking orders from within a central meal ordering department that services Canada.
- To maintain sales orders for the company, by entering orders and to perform general administrative functions within the Order Control Dept.
- Employees must act courteously as the liaison between our airline customers and the company. Communicate effectively at all levels within the organization to ensure that our airline customer requirements are met within the strict time frames.
- In this capacity, you must assist with the priorities assigned and as designated by Management

What were looking for:
**Education**:

- High school diploma/College Diploma

Work Experience:

- Previous experience working in Customer Service is required

Job Skills:

- Ability to work independently with information systems as well interact with customers and operational personnel.
- Extensive knowledge of order entry responsibilities.
- Excellent problem solving, prioritizing and organizational abilities.
- Excellent organizational skills and proven ability to manage multiple assignments and ensure that jobs are prioritized in an orderly fashion.
- Effective English language written and verbal communication skills (fluency in French an asset)
- Superior interpersonal and team building skills.
- Advanced computer skills, data entry and detail oriented.
- Continuous improvement culture.

Communication Skills:

- Must have excellent written and oral communication skills

Essential Duties and Responsibilities:

- Responsible for entering and maintaining customer orders in ERP system.
- Communicate with operations across Canada on changes to airline orders.
- Perform order checks to ensure that they meet airline customer requirements.
- Maintain filling system in accordance with department requirements.

Environmental Requirements:

- This role is part of a 24 hrs a day, 7 days a week operation which will require shift work.
- Rotating shifts are employed which will require agents to work morning, afternoon or evening shifts depending on rotation schedule.
- This will require individuals to work over weekends and potentially statutory holidays.
- On-time attendance is a key part of this role and will weigh heavily into performance assessment.

Organization Structure:

- Direct Line Manager (Title): Manager Order Control
- Dotted Line Manager (Title, if applicable): Supervisor Order Control
- Number of Direct Reports: 0
- Number of Dotted Line Reports:_ 0_
- Estimated Total Size of Team: varies

Demonstrated Competencies to be Successful in the Position:

- Thinking - Information search and analysis, problem resolution skills
- Engaging - understanding others, team leadership, developing people
- Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
- Achieving - delivering business results under pressure, championing performance improvement, customer focus
- The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._
- gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law._
- Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process._

- If you want to be part of a team that helps make travel and culinary memories, join us



  • Mississauga, Canada Gate Gourmet Full time

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Learn our business… The role of Order Control Assistant allows for the unique opportunity to learn how our business works. Many successful Order Control Assistants move onto successful long-term careers in more senior level positions within our organization. The...


  • Mississauga, Canada Gate Gourmet Full time

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Learn our business _Gate Gourmet, a gategroup company, is the world’s largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines...


  • Mississauga, Ontario, Canada Gate Gourmet Full time

    We're looking for motivated, engaged people to help make everyone's journeys better.Learn our business _Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary...


  • Mississauga, Canada Gate Gourmet Full time

    Learn our business…Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver...

  • Assistant Controller

    4 weeks ago


    Mississauga, Canada Magna International Inc. Full time

    **Group**: Seating **Division**: Mississauga Seating Systems **Job Type**: Full Time **Location**: Mississauga, ON **Group Description** Magna is an innovative leader in the development and manufacturing of high quality complete seating systems. Our solution includes seating structures, mechanisms and hardware, as well as foam and trim products for global...


  • Mississauga, Canada Citi Full time

    **Role Overview** The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account, and...


  • Mississauga, Ontario, Canada Unica Insurance Full time

    Job Posting Title:Risk Control AssistantStatus:RegularJob Description:DEPARTMENT:Commercial InsuranceREPORTS TO:Team Leader/Senior Director, Commercial InsuranceSTATUS:PermanentUnica Insurance is committed to providing a diverse, inclusive work environment free of all forms of discrimination, including discrimination on the basis of physical or mental...

  • Assistant Controller

    2 months ago


    Mississauga, Canada Proax Technologies Full time

    **Who are we?** Proax Technologies is a leading Technical Automation Distributor that offers innovative product solutions in the areas of Automation and Robotics, Motion Control and Machine Safety, creating close relationships with our valued customers, vendors, and employees. **Why Choose Proax?** - Great Place to Work Certified - We offer an engaging,...

  • Production Planning

    2 weeks ago


    Mississauga, Canada Rotech pumps & Systems Inc. Full time

    **Job Title**: Production Planning and Order Execution Specialist **Company**: Rotech Pumps & Systems Inc Canada Location: Mississauga,Ontario Canada **Position Type**: Full-time About Rotech Pumps & Systems Inc Canada: Rotech Pumps & Systems Inc, Canada is a leading provider of innovative pumping solutions for various industries. With a commitment to...

  • Order Picker/shipper

    2 weeks ago


    Mississauga, Canada Go Direct Full time

    About us Go Direct is a third party order fulfillment provider with facilitates located in both Canada and the US, located on the West and East Coasts. We are commited to providing customized, best in class service for our clients. Simply put, we get our client's brand into the hands of their consumers. Go Direct is looking for a Order Picker to join our...

  • Assistant Controller

    4 weeks ago


    Mississauga, Canada Power Bus Way Full time

    **Assistant Controller** The Assistant Controller is responsible for the preparation of the ledger accounts ensuring that financial transactions are properly recorded per the ASPE. They will assist the Controller in overseeing the accounting team, preparing and analyzing financial reports, and reviewing best practices to improve the company’s financial...


  • Mississauga, Canada Excelitas Technologies Full time

    **Warehouse & Inventory Control Assistant****: MISSISSAUGA, ON, CANADA ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor,...


  • Mississauga, Canada Lumen Dynamics Inc. Full time

    ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace...

  • Assistant Controller

    4 weeks ago


    Mississauga, Canada Cargojet Airways LTD. Full time

    **Primary Objective of the Position**: **Principal Duties and Responsibilities**: - Completing general ledger journal entries, including Month-End and Year-End activities. - Assist in the preparation and analysis of financial statements, including balance sheets, income statements, and cash flow statements. - Reviewing coding on invoices and expense reports...


  • Mississauga, Canada Lakesidecontrols Full time

    Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.Our solutions range from devices...


  • Mississauga, Canada Lakesidecontrols Full time

    Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.Our solutions range from devices...

  • Assistant Controller

    2 weeks ago


    Mississauga, Ontario, Canada Cargojet Airways LTD. Full time

    Primary Objective of the Position:Principal Duties and Responsibilities: Completing general ledger journal entries, including Month-End and Year-End activities. Assist in the preparation and analysis of financial statements, including balance sheets, income statements, and cash flow statements. Reviewing coding on invoices and expense reports for accuracy....

  • Assistant Controller

    2 weeks ago


    Mississauga, Ontario, Canada TorontoJobs Recruitment Division Full time

    Full Time Accounting/Auditing Assistant Controller job in Mississauga Registration Login/join with: Assistant ControllerBack to Results Modify Search Assistant Controller Job ID: Location: Mississauga, ON Category: Accounting/Auditing Postal Code: L5N6J6 Employment Type: Full Time Posted: Job Description: Our client located in Mississauga, in the tech...

  • Assistant Controller

    3 weeks ago


    Mississauga, Canada Apex Group Full time

    Assistant Controller Location: Mississauga, ON, Canada Date Posted: Feb 17, 2023 **Description** - The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services...


  • Mississauga, Canada University of Toronto Full time

    **Date Posted**:11/20/2023 **Req ID**: 35034 **Faculty/Division**: UofT Mississauga **Department**: UTM: Parking **Campus**: University of Toronto Mississauga (UTM) **Position Number**: 00055139 **Description**: **About us**: U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s...