![PlanIT Search](https://media.trabajo.org/img/noimg.jpg)
Case Coordinator
4 weeks ago
**Job Overview**
The Case Coordinator will be the point of contact for members requiring both medical and non-medical assistance. You will help members find health care providers, book appointments, and make travel arrangements. You will be responsible for communicating the available benefits to members, clients, and service providers.
**Responsibilities**
- Handle medically complex cases up to $10,000
- Interpret policies to provide insurance benefits and eligibility to members and health providers globally.
- Analyze insurance policies and communicate with claims and underwriting departments to make corrections to any discrepancies and inconsistencies.
- Complete adjudication of medical services to ensure claims are processed correctly facilitating timely payment.
- Redirect patients to in-network facilities and pre-negotiate future claims providing cost containment for the client.
- Document all written and verbal communication to ensure appropriate action during any customer or client complaints.
- Update clients on progress of assistance provided to their members.
- Communicate relevant information to all key stakeholders in a timely manner (clients, medical facilities, patients, families, etc.) and triage cases as per departmental policy to achieve best solutions.
- Available to work rotational shifts: days, afternoons, weekends, evenings, and public holidays
**Qualifications and Education Requirements**
- High school diploma or equivalent
- Minimum 2 years of customer service experience
- At least 1 year of case management experience
- Bilingual in French is required
- Excellent verbal and written communication skills in English
- Previous experience with MS Office products such as Word and Excel
- Superior time management skills
- Resourcefulness
- Ability to work independently and within a team
- Analytical and decision-making skills
- Ability to work in a fast-paced and dynamic environment
- Insurance and policy knowledge/interpretation
- Understanding of medical terminology
**Preferred Skills**
- Bilingual: French
**Additional Notes**
- This position requires availability for rotational shifts: days, evenings, weekends, and holidays; occasional overtime is required.
**Job Types**: Full-time, Permanent
**Salary**: $55,000.00-$58,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Customer service: 2 years (required)
- Case management: 1 year (required)
**Language**:
- French (required)
Work Location: One location
-
Case Coordinator
2 weeks ago
Toronto, Ontario, Canada CB Canada Full timeCase Coordinator - Bilingual English/French On behalf of our client in the Banking Sector, PROCOM is looking for a Case Coordinator - Bilingual English/French. Case Coordinator - Bilingual English/French – Job Description The primary purpose of the Case Coordinator role is to provide proactive case management, respond to case specific inquiries and...
-
Case Coordinator
6 days ago
Toronto, Canada Unison Health & Community Services Full time**Case Coordinator, Jane-Trethewey site, Permanent, part-time, 14 hours per week (Tuesdays and Fridays) $29.10 to $34.47 per hour (salary commensurate on experience)** **About Unison Health and Community Services**: Unison Health and Community Services is a non-profit, community-based organization that serves neighbourhoods in North West Toronto. Operating...
-
Virtual Case Coordinator
4 weeks ago
Toronto, Canada Arbitration Place Full time**About Us**: Arbitration Place is a dynamic organization committed to delivering exceptional solutions to our clients. We are currently seeking a highly organized and detail-oriented Virtual Legal Proceeding Coordinator to join our dedicated team. **Job Summary**: As a Virtual Legal Proceeding Coordinator, you will play a crucial role in technically,...
-
Admissions & Case Coordinator
2 weeks ago
Toronto, Canada Youthdale Treatment Centres Full time**JOB OPPORTUNITY - Admissions and Case Coordinator, Secure Treatment Program - Full-Time Permanent** **Position Summary** The Admissions and Case Coordinator position will ensure that Youthdale values are reflected in the ongoing triage of services to identified need, transition, and continued recovery of the children, youth, and young adults. This role...
-
Case Coordinator
2 weeks ago
Toronto, Ontario, Canada Lifemark Full timeCase Coordinator, Medical Assessments - Viewpoint Status: Full Time -Permanent (in-person) Location: North York, ON Over the past 30 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our clients cross a diverse range of...
-
Case Coordinator
3 weeks ago
Toronto, Canada pt Health Full timeCase Coordinator, Medical Assessments - Viewpoint Status: Full Time -Permanent (in-person) Location: North York, ON Over the past 30 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our clients cross a diverse range of...
-
Case Coordinator
1 month ago
Toronto, Canada CB Canada Full timeCase Coordinator - Bilingual English/French On behalf of our client in the Banking Sector, PROCOM is looking for a Case Coordinator - Bilingual English/French. Case Coordinator - Bilingual English/French – Job Description The primary purpose of the Case Coordinator role is to provide proactive case management, respond to case specific inquiries and...
-
Disability Case Coordinator I
1 month ago
Toronto, Canada University Health Network Full timeFull-time - Department: Other (Not Listed) **Company Description**: - The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, the Michener Institute of Education and West Park Healthcare...
-
Disability Case Coordinator I
2 weeks ago
Toronto, Ontario, Canada University Health Network Full timeCompany Description The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, the Michener Institute of Education and West Park Healthcare Centre. The breadth of research, the complexity of the...
-
Disability Case Coordinator I
1 month ago
Toronto, Canada University Health Network Full timeCompany Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, the Michener Institute of Education and West Park Healthcare Centre. The breadth of research, the complexity...
-
Intake-case Coordinator
1 week ago
Toronto, Canada Allied Psychological Services Full time**Enquiries: Deb Carman (Office Manager)** **Intake-Case Coordinator (ICC)** Allied Psychological Services is a Psychology Practice providing mental health services to youth and adults. We provide a wide range of services to various client groups. As a growing practice we are seeking a full-time position of Intake-Case Coordinator that will be responsible...
-
Disability Case Coordinator I
3 weeks ago
Toronto, Canada University Health Network Full time**Disability Case Coordinator** I** **Job Posting #: 928932** **Site**: Toronto General Hospital **Department**:Health Services **Reports to**:Manager, Disability Case Coordinators **Hours**:37.5 hours per week **Salary**:To commensurate with experience and consistent with UHN compensation policy **Status**: Permanent Full-Time **Posted Date**:February 21,...
-
Old Toronto, Canada White & Case Full time!*! Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more than 40 locations, working...
-
Toronto, Canada St. Michael's Homes Full timePosition: Case Coordinator, Bed-Based Treatment Program Position Description: The Case Coordinator works in our programs serving individuals with problematic substance use/concurrent disorders. The Case Coordinator has primary responsibility for providing care to an identified case load of clients, but also provides group and individual interventions for...
-
Case Worker
4 weeks ago
Toronto, Canada Reconnect Community Health Services Full time**Positions Available**: 4 **Position Type**: Full-Time Permanent Full-Time Contract **Location**: Toronto, ON **Hours of Work**: 35 hours per week **Annual Rate**:$47,975.20 - $56,256.20 **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit health care...
-
Case Worker
2 weeks ago
Toronto, Canada Reconnect Community Health Services Full time**Positions Available**: 1 **Position Type**: Full-Time Permanent **Location**: Toronto, ON **Hours of Work**: 35 hours per week **Annual Rate**:$47,975.20 - $56,256.20 **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit health care provider in the west...
-
Case Worker
2 weeks ago
Toronto, Canada Reconnect Community Health Services Full time**Positions Available**: 2 **Position Type**: Full-Time Permanent and Contract **Location**: Toronto, ON **Hours of Work**: 35 hours per week **Salary bracket**:$47,975.20 - $56,256.20 **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit health care...
-
Bilingual Case Management Coordinator
2 weeks ago
Toronto, Ontario, Canada Medavie Blue Cross Full timeFor over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top...
-
Case Coordinator
2 weeks ago
Old Toronto, Ontario, Canada Winnipeg Regional Health Authority Full timeRequisition ID: Competition # : AH-24-047 Position Control # : H098-03 Posting End Date: Open until filled City: Portage la Prairie Site: Southern Health-Santé Sud Work Location: Home Care Services - Portage Department / Unit: Home Care, Seniors & Palliative Care Job Stream: Clinical Union: MGEU Anticipated Start Date: To be determined ...
-
Case Manager
2 weeks ago
Toronto, Ontario, Canada Fife House Foundation Inc. Full timeCase ManagerFull-time Position (MATERNITY LEAVE COVERAGE until end of August, 2024)FH2024-8-CMFife House FoundationLocation: Housing Supports Pilot ProjectShift Rotation: 40 Hours weekly, Monday to Friday, 9am-5pm, and an evening shift of 12pm-8pm every six weeksSalary: $25.65 per hourCategory:Full Time (Contract until end of August, 2024)Union/Non-Union:...