Support Centre Coordinator

2 weeks ago


Burnaby, Canada Wildlife Rescue Association of BC Full time

**We are looking for a Support Centre Coordinator to join our team**.

In this dynamic role, you are encouraged to bring your energetic self to work every day, where you can make a big impact in the lives of British Columbia’s wildlife. Wildlife Rescue values work-life balance; we offer numerous values-driven employee perks and benefits to support our employees in being their best selves both in and out of the workplace.

**Position Profile**: The Support Centre Coordinator is a full time, 40 hour per week permanent position, responsible for coordinating the delivery of Wildlife Rescue’s Support Centre Program including the Wildlife Helpline, Admissions, Rescue, Transport and Release.

**Wage**: $19.00 - $21.00 Hourly

**Who YOU are**: You embrace the opportunity to bring new ideas and innovative approaches to a not-for-profit driven by our Mission, Vision and Values which we live and breathe every day. Who WE are: Established in 1979, Wildlife Rescue Association of BC is a leader in the rehabilitation of wild animals and is committed to educating the public on how to coexist peacefully with wildlife. Located in Burnaby, BC, we are western Canada’s busiest wildlife rehabilitation centre, with over 5,000 animal patients admitted each year.

The Support Centre Program is an important part of Wildlife Rescue that involves the coordination of rescues and transportation for wildlife in need, admission of patients to our wildlife hospital, release of rehabilitated patients, and the Wildlife Helpline which fields over 32,000 calls from the public annually, providing leadership, direction, and education in wildlife-related situations. The Wildlife Rescue Association of BC is located on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓ and Sḵwxwú7mesh speaking peoples. We are grateful for the opportunity to be on this beautiful, shared ̱ territory.

**Employee Perks and Benefit**:

- Professional development funding and opportunities for career growth
- 3 weeks paid vacation to start
- A competitive extended medical and dental benefits plan, which includes: o Teleadoc medical services o Employee Life insurance o Travel protection outside of Canada o Access to Mental Health services including counselling, psychotherapy, and more

**Highlight of Key Responsibilities**
- Organize and coordinate daily tasks involved in operating the Wildlife Helpline
- Coordinate the daily tasks involved in rescue, transport, transfer, release and reunions of wildlife
- Plan, develop and implement training and associated materials for staff and volunteers involved in the program
- Contribute to the formation and development of trusting relationships with partner organizations, wildlife finders and donors
- Identify and build trusting relationships with government agencies, other animal organizations, veterinary businesses, educational institutions, corporations, philanthropic organizations, and individuals, that are most meaningful to the program
- Ensure appropriate policies, protocols and standard operating procedures are developed, adhered to, and reviewed, in collaboration with senior staff and volunteers
- Supervision and training of (seasonal) staff and volunteers
- Ensure appropriate and effective record-keeping systems are devised and maintained
- Perform field operations, including rescue and release, as required

**Key Qualifications & Experience**
- Degree or certificate in communications, biology, teaching, or similar discipline
- Proven ability to lead and motivate others in a fast paced, team environment
- Exceptional interpersonal skills, relationship building skills, and a high level of integrity
- High emotional intelligence, demonstrating self awareness, social awareness, and empathy
- Strong organizational and time-management skills with the ability to prioritize and be highly adaptable to changing work environments
- Experience developing and implementing standard operating procedures and protocols
- Computer skills Word, Excel, and database programs
- Ability to work flexible shifts, including weekends and statutory holidays
- Valid British Columbia class 5 driver’s license, and access to a vehicle, an asset
- Knowledge of common lower mainland wildlife species, especially birds, including identification, natural history and behaviour, an asset

**Note**:
**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person



  • Burnaby, Canada Alexander College Full time

    **TITLE: Instructional Support Centre Specialist (ISCS)** **POSITION OVERVIEW**: Under the direction of the Instructional Support Centre Supervisor (ISCS), the Instructional Support Specialist will be responsible for supporting faculty, staff, and students with issues arising from digital learning resources. The Specialist will also support the...


  • Burnaby, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is...


  • Burnaby, Canada Pacific Centre for Reproductive Medicine Full time

    Pacific Centre Fertility is a member of The Prelude Network, a premium network of North American fertility clinics that leverage the latest science and technology to help patients achieve their family-building goals. Each member of The Prelude Network family is expected to demonstrate their commitment to safe, efficient, and compassionate patient care every...


  • Burnaby, Canada The Co-operators Full time

    **Position Overview**: **Company**:CGIC **Number of Positions**: 1 **Language**: This role operates in English. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: The work location for this role is flexible to Vancouver, Burnaby, Langley, Maple Ridge. **The Opportunity**: We are a leading Canadian financial services co-operative...


  • Burnaby, Canada Fraser Health Full time

    Detailed Overview In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working as a member of the Fraser Health Nursing Support Services (NSS) team, the Coordinator, Nursing Support Services coordinates the provision of nursing support services under the mandate...


  • Burnaby, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place because we  CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience...


  • Burnaby, Canada Paladin Security Full time

    Security Command Centre OperatorIn this role, you will be coordinating the emergency response, monitoring, and dispatching the appropriate resources to our client facility across the province. The Security Command Centre ensures a 24/7 communication link between client field staff, management, on-call personnel, and various subcontractors. The Command Centre...


  • Burnaby, Canada Paladin Security Full time

    Security Command Centre OperatorIn this role, you will be coordinating the emergency response, monitoring, and dispatching the appropriate resources to our client facility across the province. The Security Command Centre ensures a 24/7 communication link between client field staff, management, on-call personnel, and various subcontractors. The Command Centre...


  • Burnaby, Canada Paladin Security Full time

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and...


  • Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$64,973 to $77,589 annually** - SFU Department Descr: **Student Services - Indigenous Student Centre** - Position Grade: **8** - # of openings: **1** - Biweekly Hours: **72** The Coordinator, Indigenous Student Life is responsible for the student development, engagement,...


  • Burnaby, Canada St. Michael's Centre Full time

    **Summary of Role Responsibilities**: In accordance with the Mission, Vision, and Values of St. Michael’s Centre, and reporting to the Chief Executive Officer, the Spiritual Health Practitioner promotes a safe environment for patients, residents, families, visitors, and staff and works in collaboration with the interdisciplinary teams as assigned. The...


  • Burnaby, Canada Hiossen Implant Canada Full time

    **AIC Education Coordinator** Hiossen Implant Canada together with our parent company, Osstem, has become one of the top three dental implant companies in the world. Through our dedication in research and innovation, we have developed and continue to develop safe, high quality and effective dental solutions. Our four major areas of focus are dental...


  • Burnaby, Canada LifeLabs Full time

    **Improve lives. Love your job. Grow your career.** At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year. We believe we can build a healthier Canada through the power of...


  • Burnaby, Canada Paladin Security Full time

    Operations Centre Supervisor - Graveyard ShiftsOur BC Operations Centre Supervisors are responsible for overseeing the performance and workflow of our Burnaby Operations Centre’s employees and program, by leading coordination of all departmental programs, its clients, and all other aspects of Paladin business within our Operations Centre. As the main...

  • Senior Operator

    1 day ago


    Burnaby, Canada Paladin Security Full time

    Senior Operator - Security Operations CentreOur BC Operations Centre Senior Operators are responsible for overseeing the performance and workflow of our Burnaby Operations Centre’s employees and program, by leading coordination of all departmental programs, its clients, and all other aspects of Paladin business within our Operations Centre. As the main...


  • Burnaby, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place because we  CARE ! Do you have superior customer service skills and a passion for helping people? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! ...

  • Senior Operator

    1 day ago


    Burnaby, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! ...

  • Senior Operator

    2 days ago


    Burnaby, Canada Paladin Security Full time

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Do you have superior customer service skills and a passion for helping people? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team!The Paladin...


  • Burnaby, Canada Paladin Security Full time

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Do you have superior customer service skills and a passion for helping people? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team!The Paladin...


  • Burnaby, Canada Paladin Security Full time

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Do you have superior customer service skills and a passion for helping people? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team!The Paladin...