Enterprise Engagement Associate

2 weeks ago

Vancouver, Canada DoorDash Full time

**About the Team**:
DoorDash is looking for top-talent to play a pivotal role in growing our Canadian business This is an exciting opportunity for people who are excited about joining a fast-paced start-up company and play a pivotal role in growing DoorDash’s Canadian business. Join our never-ending pursuit to better power economies in Canada and across the globe today

**About the Role**:
DoorDash is looking for an Enterprise Engagement Associate to join the Enterprise team. The Associate Engagement Manager will help define and execute strategic initiatives that enhance sales productivity by enabling our teams to be more effective at supporting our most valuable partnerships at scale. The role will also play a pivotal role in end-to-end relationship management for a set of partners.

You'll join the passionate team of sales & relationship managers who target and grow the top relationships nationally in Canada. This includes playing a key role in the rollout of new brand partnerships, growing existing merchants (signing new products and new stores), and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

**What you’ll do**:
**Data Analysis & Operational Insights**:

- Develop & own key reporting needs with our clients to provide business insights (e.g., weekly reporting metrics & quarterly reviews)
- Liaise internally with the Enterprise Operations team to drive key initiatives & special projects (e.g., store-level analysis of client delivery times to identify areas of operational improvement)
- Project manage large-scale restaurant launches for our top brands and oversee continued operational success for existing clients

**Relationship Management**:

- Work alongside team leadership to build out strategy and growth plans for your clients
- Build direct relationships with key stakeholders throughout each brand, ensuring client needs are being met at all levels
- Engage with top franchise operators on expanding partnership with DoorDash - store expansion, increasing revenue through new product opportunities, etc.
- Assist in building client-facing materials (e.g., Quarterly Business Reviews, Executive Sessions)

**We’re excited about you because**:

- Sales minded - You have experience upselling, cross-selling and have passion about unlocking revenue. You are a negotiator, having the ability to influence decision making process and settle on pro-created value.
- Relationship-builder - You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You obsess over our merchant and you’re laser focused on building deep and meaningful relationships with them
- Problem solver - You can independently translate high-level goals into actionable plans. You enjoy solving problems through collaboration with others.
- Technical - You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
- You are organized and love details
- You like rolling up your sleeves as much as you like the big picture
- You’re comfortable with a fast pace; we move quick and are defining an entire industry
- High standards and a bias toward action; you hold a high bar from your contributions and those of the people you work with

**Qualifications**
- 2-3 years of experience in management consulting, investment banking, client success, account management, or sales
- Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
- Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
- Expert communication and interpersonal skills

**Nice to Haves**
- Bilingual (proficiency in English and French)
- High growth or early-stage startup experience
- Experience with marketplaces, operations, logistics or unit economics
- Experience with SQL

**Why You’ll Love Working at DoorDash**:

- ** We are leaders** - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- ** We are doers** - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do - on every project, every day.
- ** We are learners** - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- ** We are customer-obsessed** - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- ** We are all DoorDash** - The magic of DoorDash is our people, together making our inspiring goals attainable and

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