Team Assistant

1 month ago

Brampton, Canada Home and Community Care Support Services Full time

**Job Description**:
**Team Assistant**
**opportunity - Regular Part-time (0.5 FTE).**

For the part-time position, interested applicants must be available for
**8-hour shifts and/or 12-hour shifts** on weekdays and weekends during our operating hours (currently 8am-8pm, 7 days per week).

Note: Orientation for this role is generally 3 weeks at full-time hours.

Reporting to the Manager - Home and Community Care, the
**Team Assistant**
***will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our clients.

**RESPONSIBILITIES INCLUDE**:

- Process new referrals, orders for services, supplies and equipment
- Process and assist with management of confidential records for clients on admission and until discharge
- Enter, update and maintain high volume of client data into electronic database
- Provide administrative support services for case managers
- Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
- Maintain client information database
- Provide back-up support to other positions as assigned
- Provide switchboard relief as required
- Perform other duties as assigned.

**LOCATION**: Brampton, Ontario

**ESSENTIAL QUALIFICATIONS**:

- Minimum Secondary School Graduate
- Minimum two years office experience
- Advanced keyboarding skills
- Proficiency with database software, Microsoft Word and Excel
- Excellent organizational skills and ability to work with mínimal supervision
- Advanced multitasking skills with ability to meet production and service standards
- Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy
- Very good communications skills, both oral and written

**ASSETS**:

- Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset
- French language is an asset

**LOCATION**
Home and Community Care Support Services Central West has offices in Brampton, Etobicoke and Orangeville.

**WHO WE ARE**
Home and Community Care Support Services (formerly LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, Home and Community Care Support Services ensure people have access to the health care they need — at home and in the community.

A mosaic of geographic and cultural diversity, and home to 922,000+ residents, Home and Community Care Support Services Central West provides supportive health care services for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for patients and those who care for them.

**HOW TO APPLY**
- We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process._

H
_ome and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment._

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