Banquet Sales Coordinator

1 month ago


Thunder Bay, Canada Victoria Inn Hotel & Convention Centre Full time

Banquet Sales Coordinator

**Qualifications**:

- Knowledge of the operations of the hotel industry.
- Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
- Ability to communicate in the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
- Requires knowledge of advanced sales techniques.
- Developed customer service skills with strong attention to detail.
- Proficient computer skills including but not limited to Microsoft Word, Excel, and Outlook.
- Must be able to, at times, work a flexible schedule including some evenings and weekends.

**Responsibilities**:

- Respond to all inquiries in a timely fashion
- Issue proposals, contracts, and negotiate business
- Manage and service key clients as well as prospect potential new clients
- Prepare accurate quotes and then confirm by written contracts
- Follow the company’s Billing and Credit standards for all events
- Prepare Banquet Event Orders, issue updates and distribute in a manner that ensures that all affected parties have the information that they require to execute the event seamlessly
- Place follow-up calls to clients upon completion of events and re-solicit business
- Deliver exceptional guest service and strong financial results
- Coordinate Site inspections
- Upon turnover of a booking, coordinate and follow up with the assigned Banquet Manager to ensure delivery of venues promised services

**Salary**: $15.50-$18.50 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site gym
- RRSP match

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Work Location: One location



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