Immigration Case Worker Assistant
7 months ago
Immigration Case Worker Assistant**
**Responsibilities**:
- Prepare retainers for office clients and ensure adherence to IRCC standards.
- Scan documents for active retainer clients within the office.
- Manage the client planner based on communication with clients and counselors.
- Handle monthly retainer and refund agreements for all clients.
- Prepare invitation letters for visitor visa authorization.
- Respond to calls and resolve client requirements for document collections and filing.
- Undertake other tasks as assigned.
**Requirements**:
- Fluency in English and one of the following languages: Punjabi, Hindi, Gujarati, Urdu, Nepalese, Filipino, or Vietnamese.
- Experience in the field of immigration case worker assistant.
- Excellent communication skills, both written and oral.
- Superior interpersonal skills with conflict resolution abilities.
- Strong customer service and stakeholder relations skills.
- Program development and project management capabilities, with the ability to work under pressure and meet deadlines.
- Strong team leadership, people management, performance development, and management skills.
- Demonstrates tact and good judgment when interacting with internal and external parties.
- Confident in problem-solving and decision-making within the position’s scope of authority, with the ability to manage risks and escalate issues appropriately.
- Champions organizational, team, and individual learning, actively seeking new knowledge and expertise to contribute to the team's goals.
- Positive team player willing to contribute to special projects or initiatives.
- Join our team and play a vital role in helping individuals and families fulfill their immigration dreams.
**Salary**: From $16.55 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mississauga, ON L5S 1V9: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Filing case worker assistant: 1 year (preferred)
Work Location: In person
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