Immigration Case Worker Assistant

3 months ago


Mississauga, Canada Kaizon immigration Full time

Immigration Case Worker Assistant**

**Responsibilities**:

- Prepare retainers for office clients and ensure adherence to IRCC standards.
- Scan documents for active retainer clients within the office.
- Manage the client planner based on communication with clients and counselors.
- Handle monthly retainer and refund agreements for all clients.
- Prepare invitation letters for visitor visa authorization.
- Respond to calls and resolve client requirements for document collections and filing.
- Undertake other tasks as assigned.

**Requirements**:

- Fluency in English and one of the following languages: Punjabi, Hindi, Gujarati, Urdu, Nepalese, Filipino, or Vietnamese.
- Experience in the field of immigration case worker assistant.
- Excellent communication skills, both written and oral.
- Superior interpersonal skills with conflict resolution abilities.
- Strong customer service and stakeholder relations skills.
- Program development and project management capabilities, with the ability to work under pressure and meet deadlines.
- Strong team leadership, people management, performance development, and management skills.
- Demonstrates tact and good judgment when interacting with internal and external parties.
- Confident in problem-solving and decision-making within the position’s scope of authority, with the ability to manage risks and escalate issues appropriately.
- Champions organizational, team, and individual learning, actively seeking new knowledge and expertise to contribute to the team's goals.
- Positive team player willing to contribute to special projects or initiatives.
- Join our team and play a vital role in helping individuals and families fulfill their immigration dreams.

**Salary**: From $16.55 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Mississauga, ON L5S 1V9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Filing case worker assistant: 1 year (preferred)

Work Location: In person



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