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Documentation Specialist

1 month ago

Kitchener, Canada Grand River Hospital Full time

**Location**:KW & Freeport Campus

**Work Type**:Full Time

**HOURS OF WORK:
Monday to Friday
- Days (After hours and weekend work may be required, as well as travel between the K-W & Freeport Campus)

**JOB SUMMARY**:
At Grand River Hospital’s Mental Health and Addiction Program we strive to deliver an exceptional mental health care experience with compassion. We are driven by inspired people, an unwavering quality focus, strong partnerships and innovative solutions. If you are a dynamic leader with proven capabilities, preferably combined with education and experience then this is an exciting time to join our Mental Health and Addictions Program. We value patients, families, team members and partners above all else, and consistently demonstrate theses values in our interactions with our patients, families and coworkers.

Reporting to the Program Directors of the Mental Health and Addictions Program, the Documentation Specialist will function as a leader working directly with leadership of the Mental Health and Addiction Program to continually improve the documentation system in the Mental Health and Addictions Program by driving and optimizing clinical and business adoption to achieve optimization.

The Documentation Specialist possesses strong leadership skills to successfully influence stakeholders to translate clinical and business requirements into technical solutions that support best practices and quality patient care. Using their clinical/service/departmental expert knowledge the Documentation Specialist advocates for inter-professional and interdepartmental practice requirements, decision support tools and data quality. The Documentation Specialist actively participates in, and contributes to, future state design and system optimization for the Mental Health and Addictions Program, people and process change management, successful optimization of technology to continually improve the way work is done, user proficiency and sustained utilization that supports benefits realization.

**Responsibilities include but are not limited to the following**:

- Recommends clinical/administrative requirements, user preference and results of workflow analysis in software and technical development of the HIS
- Reviews, analyzes and interprets clinical requirements and expected outcomes, makes recommendations that drive optimization and conducts user acceptance test
- Promotes awareness of optimized processes by using targeted communication techniques in accordance with stakeholders
- Participates in development of best practice documentation, process improvement work flows, and other performance improvement job aids
- Contributes to the design, execution, and evaluation of educational supports and training requirements for user adoption and sustainability
- Contributes to ensuring there is a safe environment for patients, staff and visitors.

**QUALIFICATIONS**:

- Diploma/Degree in healthcare related discipline
- 3-5 years health care experience. Previous experience in health informatics, specifically Cerner
- High level of initiative, decisiveness and business acumen
- Ability to relate to individuals and manage stakeholder expectations.
- Strong interpersonal, communication, facilitation and group process skills
- Effective presentation skills.
- Demonstrated initiative, independent thinking and creative problem solving
- Demonstrated critical thinking and decision making
- Conflict management skills
- Demonstrated experience working across a health care organization.
- Ability to work effectively both independently and as part of a team.
- Knowledge of project management
- Ability to organize, prioritize and balance work.
- Strong adaptability to rapidly changing environments and demands
- Sound knowledge and experience in performance measurement
- Proficient in MS Office Suite including MS Word, Excel, MS Project, MS Visio and SharePointTM
- Good attendance record**APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.**

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).

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