Housing Services Tenant Services Supervisor

4 weeks ago

Kincardine, Canada Corporation of The County of Bruce Full time

We are looking for a **Full Time Housing Services Tenant Services Supervisor **to join our team

"Bold and beautiful Bruce County... a healthy, caring community of prosperity and innovation."

Join our team powered by innovation and shared values where explorers turn obstacles into opportunities and individual challenges into shared solutions. Come join us on roads less travelled and turn your journey into an adventure.

Bruce County, as the Service Manager establishes, administers and funds housing and homeless programs and services. The Housing Services Division manages the administration and directly provides housing supports and services.

**Location**

Kincardine, ON

**Salary**

$79,134 - $93,093 annually
35 hours per week
Monday to Friday, 8:30AM-4:30PM

**Benefits**
- Competitive Extended Health & Dental Plan
- OMERS Pension
- Flexible Working Policies
- Employee Assistance Program, Discounts
- Paid Vacation

**Health, Safety & Wellness**
- Health & Safety Program
- Workplace Mental Health Program
- Health & Wellness Committee Activities

**About the job**

Reporting to the Housing Services Manager, the Housing Services Tenant Services Supervisor directly supervises and oversees tenant administration and support services for all Bruce County Housing Corporation units. They support the day-to-day operations of the tenant programs through adherence to the Housing Services Act, 2011 and the Residential Tenancy Act. This role will assist with various aspects of managing a challenging and diverse housing portfolio. This will include direct involvement and oversight of investigations and the resolution of ongoing routine social issues with a focus on early intervention, prevention of escalations and tenancy retention. The Supervisor assists the Manager with special projects and leads research for new policy and procedure development and updates to existing policies and procedures as required.

**Requirements**:

- Post-Secondary Degree in a Social Sciences from an accredited university
- Five years of front-line experience in a social services environment
- Thorough knowledge of the various community housing programs and legislation including the Housing Services Act and the Residential Tenancy Act, etc.
- Strong understanding of municipal service operation
- Effective communication and presentation skills
- Ability to analyze complex situations and make sound recommendations
- Demonstrated appreciation for and dedication to cultural sensitivity
- Clean Vulnerable Sector Criminal Reference Check
- Ability and willingness to travel, including valid driver’s license with a clean abstract

**Diversity & Inclusion**

The Corporation of the County of Bruce is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

**Privacy**

**Job Types**: Full-time, Permanent

**Salary**: $79,134.00-$93,093.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

Work Location: One location

Application deadline: 2023-04-05

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