Talent and Business Operations Manager, Stores

1 week ago


Laval, Canada Sephora Full time

**Position**:
Talent and Business Operations Manager, Stores

**Profile**:
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

**Job ID**:259724
**Store Name/Number**:QC-Laval East (1662)
**Address**:5205 Boulevard Robert-Bourassa, Laval, QC H7E 0A3, Canada (CA)
**Full Time/Part Time**:Full Time
**Position Type**:Regular

**You’ll love working here**
As Talent and Business Operations Manager, Stores, you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing/zoning of the store, beauty advisor training and education, onboarding of new advisors, store scheduling and overall execution of Sephora operation standards within the store.
- **Training & Development.**Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy.
- **Performance Assessment & Development.**Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- **Operational Excellence.**Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
- **Entrepreneurial Spirit.**Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

**We’d love to hear from you if**
- You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

**While at Sephora, you’ll enjoy**
- **The people.**You will be surrounded by the best talent in the industry - people you can be proud to work with.
- **The perks.**Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- **The education.**We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

**_SEPHORA _**
**MAISON***:

- Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.



  • Laval, Canada Sephora Full time

    At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...


  • Laval, Canada Sephora Full time

    **Job ID**: 254418 **Location Name**: QC-Laval East (1662) **Address**: 5205 Boulevard Robert-Bourassa, Laval, QC H7E 0A3, Canada (CA) **Job Type**: Full Time **Hourly/Salaried**: Salaried **Position Type**: Regular **Job Function**: Stores - Leadership **You’ll love working here** As Talent and Business Operations Manager, Stores, you will be...


  • Laval, Canada Sephora Full time

    At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...

  • Store Manager

    7 months ago


    Laval, Canada Store manager Full time

    Responsibilities: - Oversee daily operations of the store, ensuring efficient and effective performance - Develop and implement strategies to drive sales and meet revenue targets - Train and develop store staff to provide exceptional customer service - Maintain inventory levels and ensure accurate stock management - Create and execute marketing initiatives...

  • Store Manager

    7 months ago


    Laval, Canada Rona Inc. Full time

    **This position is located in Charlemagne, Québec** **We require all our store associates in Québec to speak French fluently** **A leadership position in the dynamic retail environment** You are seeking a challenging opportunity in the field of managing a large retail store ? Our dynamic Réno-Dépôt Chalemagne location is seeking for an Store Manager...


  • Laval, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly skilled Store Manager to lead our team at beBee Professionals in Laval, Canada. As a key member of our retail team, you will be responsible for the overall operations and management of the store, ensuring exceptional customer service and profitability.Key Responsibilities:Oversee daily store operations and manage a team of retail...


  • Laval, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly skilled Store Manager to lead our team at beBee Professionals in Laval, Canada. As a key member of our retail team, you will be responsible for the overall operations and management of the store, ensuring exceptional customer service and profitability.Key Responsibilities:Oversee daily store operations and manage a team of retail...

  • Store Manager

    7 months ago


    Laval, Canada MATT & NAT Full time

    **About the Role** **What you’ll do** - You manage the **operations** of your store: - Establish a customer-centric mindset in store to ensure the highest level of customer experience. - Ensure sales targets are achieved in order to meet company objectives. - Ensure the understanding and compliance of all company policies and procedures. - Perform all...

  • Store Manager

    7 months ago


    Laval, Canada MATT & NAT Full time

    **Company Description** Position: Store Manager Reports to: District Sales Manager Location: Carrefour Laval (Laval, QC) **About the Role** **Job Description** What you’ll do** - You manage the **operations** of your store: - Establish a customer-centric mindset in store to ensure the highest level of customer experience. - Ensure sales targets are...


  • Laval, Canada American Iron and Metal Full time

    **Company Description** Be part of AIM's growing success. American Iron & Metal Company (AIM) is a recognized global leader in the metals recycling industry, with over 125 locations and 4,200 employees worldwide. We have continued to thrive over the past eight decades due to the dedication of our employees and the ongoing trust and support of our...

  • Store Management

    1 month ago


    Laval, Canada Reitmans ( Canada ) Limited Full time

    PermanentCompany DescriptionPENN. (formerly Penningtons) is the premier Canadian destination for plus-size fashion. We empower women to be fearless and embrace fashion as a form of self-celebration. p>Job DescriptionAs a Store Manager, you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer...


  • Laval, Quebec, Canada BROBSTON GROUP Full time

    Job DescriptionWe are seeking a Retail Store Operations Manager to lead our sales team in driving sales, customer service, and operational targets in a fast-paced retail environment.Lead, coach, and develop a high-performing team of Sales Associates.Create and execute an agile business plan to achieve sales and customer service targets.Develop and implement...


  • Laval, Quebec, Canada Mejuri Full time

    About the RoleWe are seeking a Store Sales Operations Manager to join our team at Mejuri. In this role, you will be responsible for championing exceptional customer service standards, coaching and developing the team, and ensuring day-to-day business operations are expertly executed and maintained.Key Responsibilities:Maintain a strong presence on the sales...

  • Ray-ban Store Manager

    6 months ago


    Laval, Canada Ray-Ban Full time

    **Requisition ID**:838898 **Store #**: 00P720 Carrefour Laval Ray-Ban **Position**:Full-Time **Total Rewards**:Benefits/Incentive Information** RAY-BAN Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model...


  • Laval, Canada Rona Inc. Full time

    By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee discounts - Benefits: insurance (certain conditions apply), annual salary review, etc. - Opportunities for advancement within the company - An employer that’s involved in the community -...

  • Store Manager

    1 month ago


    Laval, Canada EVRY JEWELS Full time

    **Store Manager at Carrefour Laval, QC** **Who We Are** Evry Jewels is a trendy fashion jewelry brand founded by two siblings who come from a lineage of jewelers. We have a wide range of classic staples that can be effortlessly worn daily as well as unique pieces perfect for spicing up any look. Evry Jewels is a brand for evryday and evryone. We owe our...

  • Store Manager

    2 months ago


    Laval, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...

  • Store Manager

    6 months ago


    Laval, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...

  • Store Manager

    3 months ago


    Laval, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...

  • Store Manager

    7 months ago


    Laval, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...