Field Supervisor

2 weeks ago

Vaughan, Canada Telecon Inc Full time

The Locates Field Supervisor plays an important role in conducting investigations, coaching, and leading the Utility Locators in the field.

As a member of the leadership team and an advocate for Health and Safety, the Locate Supervisor will work closely with the Management team and Field Operations to ensure that the company’s mission and guiding principles are adhered to. They will use the Telecon Group SMART values to meet company objectives while providing the necessary support to field operations.

This Supervisor position will be responsible for overseeing and providing coverage within the **York Region**.

**YOU WILL HAVE THE OPPORTUNITY TO**:

- Work with the Regional Manager and the Dispatch team to plan, direct, monitor and adjust (as required) the work activities of Locators and Lead Hands;
- Collaborate with QA Specialist to provide technical support, coaching and training to team members including Locators and Lead Hands;
- Communicate with representatives from applicable industry stakeholders including Buried Infrastructure Owners, Excavators, Government Agencies, Regulatory Bodies, Project Owners and members of the Public;
- Investigate buried infrastructure damage events/claims to determine root cause and corrective action;
- Conduct quality assessments of completed locates;
- Confined Space Entry (CSE) of manhole when required;
- Review and approve Locator weekly timesheets;
- Approve all Locator overtime in advance;
- Work with Human Capital and the Regional Manager on all personnel matters including recruitment, hiring, disciplining and hiring of team members including Locators and Lead Hands;
- Abide by all company policies, procedures and codes of conduct;
- Any and all other duties as assigned in order to meet Company objectives.

**THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES**:

- Minimum 5 years' experience as a Locator required;
- Previous supervisory experience leading a team in a fast-paced, deadline driven environment is considered an asset;
- Excellent communication, time management and problem-solving skills;
- Excellent customer service skills with the ability to interact with clients, colleagues, and the public;
- Proficient in Microsoft Office products (Outlook, Word, Excel);
- Ability to frequently travel between job sites;
- Full G license and a clean driver's abstract.
- **IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION**_
- *****_

**AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.**

**What we have to offer**:

- Company vehicle provided
- This position includes eligibility to participate in the company's Bonus Plan
- Industry-leading healthcare - possibility of Dental plan with employee participation
- RRSP program with matching company contribution
- Employee assistance program - if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential
- Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more

**Here are the extras that make the difference**:

- A dynamic work environment where you can develop your potential - Training provided for technical positions
- Health & Safety first: this is our number one priority
- Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.

**WELCOME TO TELECON**

From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class, cost-effective and time-saving services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.
- YouTube: Groupe Telecon Group

**Job Types**: Full-time, Permanent

**Salary**: From $98,000.00 per year

**Benefits**:

- Company car
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Utility Locating: 3 years (required)
- Team Lead or Supervisory (an asset): 1 year (preferred)
- Strong communication and interpersonal skills: 1 year (preferred)

Licence/Certification:

- Full G license and a good driver's abstract (required)

Willingness to travel:

- 75% (required)

Work Location: On the road

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