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Program & Records Assistant

5 months ago

Toronto, Canada York University Full time

**Purpose**:
The incumbent is the first point of contact for the unit and is responsible for providing general and in-depth advising and support to students, faculty, staff, and the public on issues related to the Juris Doctor (JD) program. The Programs and Records Assistant works independently and is responsible for several processes including course add/drop periods, maintaining course wait lists, assisting with degree audit, exams, grades, working with students with accommodations, and preparing letters and forms, and other related duties. The Programs and Records Assistant is also responsible for maintaining and updating student academic records.

**Education**:
High school diploma and at least 1 year completion of post-secondary diploma or degree

**Experience**:
1-2 years' experience with data entry, customer service, and student service support.

**Skills**:
Strong attention to detail and accuracy.Ability to maintain strict confidentiality and exercise discretion and good judgement.Strong service skills, including the ability to exercise patience with students, alumni and staff.Effective organizational and time-management skills.Ability to work independently.Effective communication skills.Experience with Student Information Systems (SIS). Experience with Examplify or similar platform would be an asset.

**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**

**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**

**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.