Groups Quote Coordinator

3 weeks ago


Montréal, Canada Transat Distribution Canada Full time

Company Description
**Be part of the journey**

If you love travel, you will love working with our Transat Travel team.

Our agencies are looking for professionals who are touched by travel and enthusiastically want to share their passion with our clients. Work with Transat Travel and you'll have the opportunity to make a difference in our clients' dream vacations.

You will have access to:

- Paid travel professional and industry training;
- Domestic and international products
- Industry specific software - Apollo, Sirev
- 3 weeks paid vacation, 5 paid mobile days plus 7 paid sick days; annually;
- RSP contributions with a % matched by the company;
- Group insurance;
- Option to participate in a Stock Purchase Program.
- Upon hiring, 2 airline tickets in Transat destinations and unlimited standby tickets;
- Unlimited earning potential selling reputable brands;

**Job Description**:
The incumbent will provide administrative support for the group teams, as it pertains to the distribution and processing of group quotes in a timely manner for Transat.

**Responsibilities**
- Manage B2B, B2C and GDS quotes.
- Responsible for validation and problem solving of quotes requiring intervention.
- Liaise with payload and products to collect information required to complete quotes.
- Contact hotels or Tour Operators to request group contract rates, when required:

- Management of manual group costing forms which includes completing groups portion of form, forwarding to payload for finalization of rates and input final rates into quote tools.
- Assist with price match requests.
- Assist group administrators when required.
- Assist group sales agents when required.
- Adhere to department processes, policies & product updates.
- Participate in travel shows, familiarization trips, product launches and training sessions as necessary.

**Qualifications**:

- 1 - 2 years travel industry experience, groups or call centre experience an asset
- Travel and tourism diploma
- Proficient in TTS, Radixx, Outlook, Microsoft Word & Excel
- Excellent Customer service skills
- Must be bilingual, written and verbal
- Detail oriented
- TICO / OPC Certified
- Be analytical with above average understanding of accounting
- Possess a positive attitude and ability to work closely within a team environment.
- Ability to multitask, prioritize work, make decisions quickly, problem solve
- Must be flexible & adaptable with working hours including shift work and statutory holidays.

Additional Information

**Employment Equity



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