Retail Department Manager

3 weeks ago

Toronto, Canada CANADIAN TIRE Full time

**At CANADIAN TIRE on Weston Road & 401, We are looking for a RETAIL DEPARTMENT MANAGER **to oversee the sales & operations of one of our Departments.

As a member of the store’s management team, the Department Manager contributes to success by communicating the business objectives of the Associate Dealer and ensuring that the department team consistently meets performance expectations in terms of customer experience, sales growth, retail execution and profitability. Retail experience is essential in this exciting and challenging position.

Major Tasks and Responsibilities
- Ensure customer service excellence and provide employee support through effective supervision, coaching and performance management
- Ensure quality of store presentation in Merchandising & Operations
- Establish department sales objectives and budget staff hours according to store management goals and customer service needs.
- Supervise daily departmental operations so as to meet established productivity goals
- Plan and schedule staff hours according to store needs and the budget
- Identify and implement departmental/store efficiencies
- Assist in the selection and orientation of new hires
- Communicate and ensure compliance with company, store and department policies
- Maintain department and store safety and security procedures and ensure staff compliance
- Complete other tasks, as required

**Major Requirements and Competencies**
- **Prior experience in retail sales, execution and operations a must**

**- Demonstrated LEADERSHIP in execution standards**
- Ability to provide professional customer service and employee support
- Ability to lead a team to achieve common goals
- Ability to maintain composure and work effectively in a fast-paced environment
- Effective written and oral communication skills
- Basic math skills

**Physical Demands **(refers to an 8-hour shift with standard breaks)**
- Ability to stand for 8 hours
- Ability to lift 50 lbs unassisted
- Ability to lift and turn repeatedly throughout the shift
- Ability to lift above shoulder and from floor to shoulder and floor to waist
- Ability to go up and down a ladder while carrying merchandise
- Ability to walk and carry at same time and push/pull as required

**Job Types**: Full-time, Permanent

**Salary**: $35,129.00-$40,000.00 per year

**Benefits**:

- Extended health care
- Profit sharing

Schedule:

- 8 hour shift
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail Management: 2 years (required)

Licence/Certification:

- FORKLIFT CERTIFICATION (preferred)

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