Café Manager

1 month ago

Port Alberni, Canada Grassroots Cafe Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
**Work setting**:

- Staff accommodation available
- Management
- Coffee shop
**Tasks**:

- Evaluate daily operations
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Address customers' complaints or concerns
- Professionalism in customer service
- Supervisory Experience
**Supervision**:

- 5-10 people
- Staff in various areas of responsibility
**Computer and technology knowledge**:

- MS Excel
- MS Word
- Point of sale system
- Inventory control software
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
**Personal suitability**:

- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Leadership
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Do you have previous experience in this field of employment?
**Financial benefits**:

- Gratuities
**Other benefits**:

- Free parking available
**Support for persons with disabilities**:

- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
**Support for newcomers and refugees**:

- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:

- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Indigenous people**:

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:

- Provides staff with awareness training to create a welcoming work environment for mature workers
**Supports for visible minorities**:

- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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