Billing and Shipping Associate
4 months ago
Our client is a prominent provider of personal care products and medications prescribed by Canadian licensed practitioners. They are looking to add a Billing and Shipping Associate to their team in Etobicoke, ON. You will responsible for managing billing processes and ensuring timely and accurate shipping of orders to their valued customers.
**Responsibilities**:
- Process billing transactions accurately and efficiently, ensuring adherence to company policies and procedures.
- Manage shipping logistics, including packaging, labelling, and arranging for timely delivery of customer orders.
- Provide exceptional customer service via telephone and messaging, addressing billing inquiries and resolving shipping-related issues. Collaborate with the Care Team to ensure seamless coordination between billing, shipping, and customer service departments.
- Maintain organized records of billing and shipping activities, ensuring data accuracy and completeness.
**Qualifications**:
- Strong verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
- Detail-oriented mindset with a focus on accuracy in data entry and order processing.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency in using computer software for billing and shipping purposes.
- Previous experience in customer service, billing, or shipping roles preferred.
- Familiarity with retail operations, particularly in healthcare, is advantageous.
**Job Types**: Full-time, Permanent
Pay: $18.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- Billing or Shipping: 1 year (required)
- Data entry: 1 year (required)
- healthcare: 1 year (preferred)
Work Location: In person
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