Telemarketer

Job Description:
Greeniche Natural Health is seeking a highly motivated and experienced Telemarketer to join our team and drive sales of vitamins and supplements to pharmacies. As a Telemarketer, you will play a crucial role in expanding our customer base and ensuring customer satisfaction. You will be responsible for conducting outbound sales calls, handling queries from pharmacists and customers, and providing valuable input for promotional material development.

**Responsibilities**:
Conduct outbound sales calls to pharmacies, promoting and selling Greeniche Natural Health vitamins and supplements.

Handle incoming queries from pharmacists and customers regarding product information, pricing, availability, and order status.

Provide exceptional customer service, addressing concerns, resolving issues, and ensuring customer satisfaction.

Collaborate with the marketing team to identify new gaps in the market and contribute insights for developing targeted promotional strategies.

Maintain accurate and up-to-date records of sales activities, customer interactions, and relevant information in the CRM software.

Work independently to achieve and exceed assigned sales targets and Key Performance Indicators (KPIs).

Collaborate with the internal teams to gather feedback and identify opportunities for improvement in product offerings, pricing, and customer experience.

Stay updated on industry trends, competitor products, and market dynamics to effectively communicate product advantages to potential customers.

Provide input on the required information and content for promotional material, brochures, and other marketing collateral related to the Telemarketing function.

Ensure compliance with company policies, sales procedures, and ethical standards.

Qualifications:
Professional degree or equivalent educational background preferred.

Minimum of 12 months of experience in telemarketing sales, preferably in the pharmaceutical or healthcare industry.

Proficiency in working with computers, CRM software, and other sales tools.

Strong communication skills in English, both verbal and written.

Ability to work independently, prioritize tasks, and meet or exceed sales targets.

Valid G license or ability to commute to Richmond Hill on a daily or weekly basis.

Reliable high-speed internet connection at home for potential hybrid work model.

Demonstrated ability to identify new gaps in the market and contribute innovative ideas.

Excellent interpersonal skills with the ability to build rapport and establish lasting relationships with customers.

Strong problem-solving and decision-making abilities.

Join our dynamic team at Greeniche Natural Health and contribute to our mission of promoting health and wellness through our premium vitamins and supplements. To apply, please submit your resume and cover letter highlighting your relevant experience and qualifications.

**Salary**: $48,000.00-$60,000.00 per year

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: Hybrid remote in Richmond Hill, ON