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Student Services Advisor

4 months ago

Scarborough, Canada Alpha College of Business and Technology Full time

**Job description**

Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. Our vision is to prepare and empower students to become global citizens who make an impact on their communities through leadership and collaboration.

Alpha College is a registered education provider through Alpha College of Business and Technology with the Ministry Colleges and Universities, Private Career Colleges Branch. Through this branch, Alpha College offers quality training to domestic and international students in their desired discipline. Alpha College has also formed a partnership with St. Lawrence College. Following the St. Lawrence curriculum, each semester is designed to meet the challenges unique to international students and exceed academic expectations through a combination of theory and hands-on experience.

**The Role**

**Highlight of duties and responsibilities**:

- Represent Alpha College to prospective students and promote Alpha programs;
- Provide customer service to students and resolve problems in relation to their files;
- Plan, organize and encourage student participation in events and activities;
- Coordinate activities related to admission, registration and graduation;
- Organize, analyze, and update reports, spreadsheets, and templates for effective time management, accurate data integrity, efficient student communication, and student retention;
- Additional duties as assigned.

**Experience and Educational Requirements**
- 1-2 years of experience in a customer service role required
- Previous education sector experience considered and asset
- Bachelors’ degree, post-graduate or diploma in related field preferred
- Intermediate skill in Microsoft Office Suite (Word, Excel and Power Point)

**Personal Qualities**
- Highly effective organizational skills, flexibility, and adaptability
- Strong cross-cultural communication (verbal and written) and efficient teamwork skills
- Ability to work independently, take responsibility and be self motivated to achieve goals
- Highly detail oriented and the ability to effectively problem solve

**COVID-19 Notice for recruitment and working**:
**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Evenings
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: One location