E-commerce Merchandiser

7 days ago


Concord, Canada KORHANI home Full time

As a proud Canadian manufacturer and leader in home flooring decor, Korhani's brand continues to make its mark in an increasingly competitive market with its product innovation and merchandising solutions. Our culture is one that embraces and encourages an entrepreneurial spirit and excellence. We empower our team members to take ownership of their role and to take pride in their contributions to the Company's overall success.

**Duties & Responsibilities**:
**Online Listing Management**:

- Create new product listings, including writing product descriptions, as well as coordinating the acquisition of digital assets (_i.e.: pictures, images, etc.)_ with the members of the design team.
- Upload new products and update existing producyts on all accounts.
- Provide customer service for product-related questions on each of the platforms.
- Monitor and respond to online product reviews.
- Provide English language copywriting for any projects that come up within the larger organization.
**Online Sales Strategies**:

- Manage the promotional calendar and budget for each platform.
- Participate in growing eCommerce sales across platforms.
- Initiate new online accounts and expand eCommerce platforms into new regional markets.
- Monitor eCommerce orders.
- Upload and manage pricing for all accounts.
- Reporting and analysis of promotional campaign metrics.
**Marketing Responsibilities**:

- Manage the marketing calendar on all accounts.
- Creation of paid search ads (_ad content, campaign configuration)._
- Optimization of compaigns (_A/B testing, keyword optimization, bid optimization, segmentation) _based on platform goals.
- Reporting and analysis of marketing campaign metrics.
- Perform market research to understand new products and new competitors.
- Source and plan events that the sales and marketing teams will attend.
- Respond to customer inquiries where necessary and updating internal systems with customer information.
**Experience, Knowledge & Skills**:

- 2-5 years of eCommerce experience, preferably in a web merchandiser role or ability to demonstrate aptitudes for the role through relevant work experience such as web content manager.
- Bachelor's degree in Marketing, Commerce or relevant field.
- Knowledge and interest of eCommerce trends and best practices.
- Process oriented, methodical and organized; ability to prioritize, organize and execute in a systematic and organized manner.
- Analytical: experience conducting business data analysis.
- Strong knowledge of Excel.
- Experience with eCommerce platforms back-end systems.
- Experience in Search Engine Ranking is required.
- Experience with SEO, Amazon Advertising, Facebook Advertising, Google Ads is a big asset.
- Ability to multi-task in a fast paced environmet, with excellent attention to detail.
- Ability to perform marketing research and other marketing tasks as required.
- Excellent interpersonal skills and demonstrated ability to work effectively with cross-functional teams.
- Autonomous, flexible, resourceful and proactive. Comfortable working in new and changing environments while exuding a positive attitude.

**Job Types**: Full-time, Permanent

Additional pay:

- Commission pay

**Benefits**:

- RRSP match
Schedule:

- 8 hour shift
- Day shift
COVID-19 considerations:
Our employees' safety and wellbeing is our first priority - we have implemented a pandemic prevention plan that must be followed by all employees. All necessary safety supplies are always available - i.e.: masks, sanitizers, etc.

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (preferred)
**Experience**:

- Merchandising: 1 year (preferred)



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