Parts Advisor

1 month ago


Scarborough, Canada Oaken Equipment Full time

This opportunity will allow you to immerse yourself into a diverse product line that covers everything from construction, landscaping, and grounds maintenance to recycling, property development, demolition and the list goes on. You will work alongside some of the most helpful and respected coworkers in the business.

The Parts Advisor at our Scarborough location will be the first point of contact for our customers and Technicians, as well as the key coordinator for processing all inbound/outbound parts & attachments shipped to and from the dealership. You will be highly safety conscious and strive to keep the Parts Department organized & safe for customers and staff.

**LOCATION**:
Bobcat of Toronto - Scarborough Branch

**KEY ACCOUNTABILITIES**:

- Oversee the parts sales process from start to finish
- Communicate with customers on parts status
- Complete special order part requests for customers
- Assess and determine customers’ parts requirements.
- Performing visual inspection of incoming and sent parts for accuracy and locating material in order to pick and ship.
- Process incoming parts requisitions.
- Receive, unpack and sort incoming parts, supplies and materials.
- Process parts transactions in a timely and accurate manner.
- Clean and maintain the parts warehouse area.
- Perform daily duties in a manner conducive to a safe workplace.
- Participate in all required Health & Safety training.
- Must follow all company safety policies and procedures.
- Crosstrain on basic functions of the rental department
- Must be able to handle initial inquiry, enter a reservation into the system and process payment, visually inspect incoming and outgoing equipment for damage
- Crosstrain on basic functions of service department
- Must be able to check in equipment with basic equipment, contact information and equipment issue, and open a work order

**WHAT WE OFFER**:

- Casual Dress
- On-Site Parking
- Company Events
- Extended Health Care
- Vision Care
- Dental Care
- RRSP Matching
- Disability Insurance
- Paid Time Off

**KEY QUALIFICATIONS**:

- Post Secondary Education and 2+ years warehouse experience
- 2+ years parts advisory experience/ parts person skills.
- Previous forklift experience is an asset
- CDK Software experience is HUGE bonus
- Previous industrial parts experience is an asset.
- Self-starter, independent and a team player.
- Understands the importance of urgency and time management skills.
- Basic experience and understanding of computer systems.
- Strong problem-solving skills.
- Must be willing and able to work flexible hours during normal business hours in support of the business needs.
- Must have a valid Ontario Drivers License with a clean driver’s report.
- Bilingual ability (Mandarin and/or Cantonese & English) is a strong asset.

**EXPERIENCE**:

- Forklift: 1 year (preferred)
- warehouse: 2 years (preferred)
- CDK software: 1 year (preferred)

**WORK REMOTELY**:
No

**CONTACT US**:


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