Program Manager
1 month ago
**We’re Hiring**
**PROGRAM MANAGER**
**Posting Requisition **_22239 _**Program **_Home Based Addictions _
- Support and Detox _
**Job Type **_Temporary, Full-time until _**Location **_Surrey, BC _
- March 31, 2025 _
**Hours of work **_35 hours per week _**Closing Date **_Open until filled _
Options Community Services is a non-profit registered charity providing social services primarily in Surrey, Delta, White
Rock and Langley. We believe in helping people help themselves. We believe in collaborating with individuals,
businesses, community groups and government to create focused, effective and responsive resources for the
community.
Home Based Addictions Support and Detox program aims to reduce the burden of severe substance abuse, in particular
a reduction in mortality due to overdose events in patient’s own homes, increase engagement and retention in
treatment and connection with community resources to facilitate ongoing remission. This program supports clients and
their family to manage their symptoms of withdrawal in the comfort and support of their own home environment in a
safe manner in consultation with family physicians and other clinical support. This goal of the program is to ensure
greater accessibility and awareness through culturally competent and language specific service delivery for the
individual and their family.
The Program Manager, Home Based Addictions Support and Detox supports Options Community Services Society’s (OCS)
strategic vision, planning and service delivery in accordance with the society’s mission and goals established by the E
- team and is responsible for supporting the development and delivery of programming, in accordance with legislation,
regulations, contractual commitments, society policies and commonly accepted practice standards. The Program
Manager is actively involved in the management, implementation, and evaluation of Home detox program. This position
is responsible for overseeing the day-to-day operations of the program and ensuring that clients receive high-quality
care.
**ACCOUNTABILITIES**
- Develop and implement treatment plans for patients in the program, ensuring that they receive
comprehensive, individualized care.
- Manages day-to-day operations of the Home Detox program and ensures the effective and efficient delivery of
programs and services within OCS policies and procedures, relevant legislation, and accreditation and
professional standards.
- Manage the program's staff, including leading nurses, clinical counselors, outreach workers, and administrative
intake assistants, by providing guidance, support, and supervision.
- Coordinate with other healthcare providers, such as physicians to ensure that clients receive the appropriate
care.
- Provide supervision to ensure all staff provide professional, client-centered support which enables culturally
agile and excellent service.
- Conduct regular staff meetings to discuss client care, review treatment plans and identify areas for
improvement.
- Develop and maintain relationships with community organizations and agencies to promote the program and
refer clients for additional services.
- Manage the program budget and resources, including staffing, equipment and supplies.
**_ We are an equal opportunity employer committed to hiring a diverse workforce_** Posted: 23-Jan-25
**We’re Hiring**
- Continuously evaluate the program’s effectiveness and make adjustments as needed.
- Attend professional development opportunities to stay current on best practices in addiction treatment.
- Participate in the development of standard and complex funding proposals, and grants for new and revised
contracts.
- Assist in the development of annual program goals and objectives in consultation with staff, the Executive
Director or designate and set and maintain quality levels through audits and evaluations, ensuring all contract
objectives are met.
- Prepares reports, describing quarterly and yearly statistics and program outcomes.
- Determines appropriate program staffing levels and participates in recruitment, interviewing, selection of
- Maintains responsibility for evaluation, performance correction, discipline, direction and development of
employees.
- Provides feedback and performance plans/evaluations on all staff persons on a regular basis.
- Performs other related duties as required.
**QUALIFICATIONS**
**Education, Training, and Experience**:
- Bachelor’s degree in social services or a related field and a minimum of three (3) years’ experience in the
substance abuse field providing program administration.
- Minimum two (2) years’ experience in a management position (managing within both a union and non-union
environment), preferably in a not-for-profit community service organization.
- Must have an appropriate valid Driver's License, reliable vehicle, and insurance as per agency policy.
**Skills and Abilities**:
- Required to work in a dynamic environment wh
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