Program Coordinator

2 weeks ago


Toronto, Canada University of Toronto Full time

**Date Posted**:05/10/2023
**Req ID**: 31193
**Faculty/Division**: Faculty of Arts & Science
**Department**: School of Cities
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00053610

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The School of Cities at the University of Toronto is one of a kind, created to address thepressing issues facing urban areas to better cities and urban regions. We take advantage of being located in one of the world’s most culturally diverse, dynamic, and vibrant cities. As the innovation centre for the new science of cities, the School of Cities is a solutions incubator for urban-focused researchers, educators, students, practitioners and the general public to explore the complex global challenges facing urban centres. A living laboratory, the school leverages urban data and lived experience to improve policy and decision-making, and collaborates with city leaders around the world to make local decisions that have real impact.

**Your opportunity**:
About us:
The School of Cities at the University of Toronto is one of a kind, created to address the pressing issues facing urban areas to better cities and urban regions. We take advantage of being located in one of the world’s most culturally diverse, dynamic, and vibrant cities. As the innovation centre for the new science of cities, the School of Cities is a solutions incubator for urban-focused researchers, educators, students, practitioners and the general public to explore the complex global challenges facing urban centres. A living laboratory, the school leverages urban data and lived experience to improve policy and decision-making, and collaborates with city leaders around the world to make local decisions that have real impact.

Your opportunity:
Additional responsibilities include, providing technical support for or moderation of complex hybrid events such as breakout rooms, webinar Q&As, and live surveys; setting-up and staffing meetings, classes and events; providing program support; collecting and tracking metrics.

This role may require some travel within the city for in-person events as well as working occasional evenings and weekends.

Your responsibilities will include:

- Scheduling day-to-day project activities
- Coordinating tasks for projects and other strategic initiatives with stakeholders
- Resolving issues within the scope of the role and escalating problems as required
- Acting as the first point of contact for event-related enquiries
- Coordinating the schedule for program and event calendars
- Coordinating event logistics (catering, AV, room bookings, etc.)
- Verifying details and necessary changes to event schedule
- Developing content for marketing and/or promotional materials
- Drafting internal and external communications

Essential Qualifications:

- Advanced College Diploma (3 years) in marketing, outreach, community development, or acceptable combination of equivalent experience.
- Minimum three years recent experience related to program and event planning, or community development and outreach.
- Experience working across sectors, including community organizations, not-for-profits, local and provincial governments, and private enterprise.
- Experience delivering high-quality and high-impact, seminars, workshops, conferences (in-person and virtual).
- Advanced experience hosting events with communications tools such as Zoom and MS Teams.
- Demonstrated high degree of diplomacy and tact, and ability to adapt communication style to different audiences.
- Demonstrated excellent writing and oral communication skills.
- Excellent time management skills with the ability to meet strict and competing deadlines.
- Excellent interpersonal, collaborative skills; demonstrated ability to establish positive working relationships at all levels.
- Proficiency with MS Office (Excel, Outlook, Forms) and collaboration tools (Asana, Monday, Github, Trello, etc.); familiarity with web content management systems, and communications tools (MailChimp).

To be successful in this role you will be:

- Communicator
- Diplomatic
- Organized
- Proactive
- Problem solver
- Resourceful

This role is currently eligible for a hybrid work arrangement, pursu


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