Integrity Operations Specialist
6 months ago
**(Remote Canada)**
**About the Role**:
**Responsibilities**:
- Perform reviews of user activity, ensuring consistent and accurate action is taken related to user activity on our platform..
- Conduct Red Teaming exercises, developing and executing offensive tactics and techniques to identify and exploit new models' vulnerabilities.
**Respond to concerns related to our products while also conducting root cause analysis to prevent recurrence of confirmed violative incidents.**
- Adhere to metrics and KPIs related to workflow, volume, response times, accuracy, and overall operational effectiveness, providing data and content-driven insights.
- Stay current on industry best practices for trust and safety enforcement programs and develop skills and understand new technologies.
- Partner with internal and external stakeholders in identifying best practices, new approaches, and providing thought leadership for AI safety operational practices.
**Qualifications**:
- 3+ years experience working in Trust & Safety, Fraud, Abuse Prevention or similar investigative roles, preferably in the technology industry.
- Solid understanding of bad actor/ adversarial behavior and abuse prevention mechanisms.
- Basic SQL skills.
- Analyze large volumes of transactional and user data to identify suspicious patterns or behaviors. Recommend controls when identifying exceptions or trends.
- Highly organized and able to manage competing priorities in time-sensitive situations.
- Experience working in fast paced environments, where you have had to adapt to rapid changes, navigate ambiguity and take ownership for solving any problems that arise.
- Experience handling highly sensitive topics and customer concerns
- Experience collaborating with cross-functional teams including legal, compliance, product, and engineering
- Excellent written and verbal communication skills
- A true passion for AI
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