Client Care Coordinator

2 months ago

Mississauga, Canada Home Instead Full time

_Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._

Would you like to join an energetic team who is committed to collectively enhancing the lives of seniors in our community? Home Instead is currently hiring for a Client Care Coordinator to support our Mississauga region The schedule for this position is 8:30am-5:00pm, 40 hour work week but will require some flexibility.

The Client Care Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/CAREGivers introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours.

**What We Offer**:

- Competitive Salary
- Employee Incentives
- Initial and In-Depth Training and Developement programs contributing to continued growth
- Company Benefits
- RRSP Company Matching

**As the Client Care Coordinator, you will**:

- Meet with potential clients and family members to discuss their needs and provide solutions in the form of a plan of care
- Conduct care consultations as needed following the consultiatve sales process
- Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service
- Work with other team members to coordinate various aspects of a client’s care
- Conduct client/CAREGiver introductions with every new client and every new CAREGiver
- Develop a Quality Assurance frequency plan to ensure each client has QA visits and calls
- Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through Quality Assurance visits
- Demonstrate open and effective communication with clients, family members, Management, colleagues, and CAREGivers
- Once training is completed, will be part of the on-call schedule
- Other duties as assigned by Management

**Job Requirements**:

- Must possess a valid driver’s license, auto insurance, have access to vehicle and be willing to travel to Mississauga and surrounding areas.
- Provides top notch customer service to internal and external customers
- Self-motivated and sales driven
- Thrives in a fast-paced environment and is an expert in multitasking
- Highly organized with special attention to detail
- Home Instead requires proof of full vaccination against COVID-19 from all employees, with the exception of those who require accommodation under applicable human rights legislation._

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Client Management: 1 year (preferred)
- Customer Service: 1 year (preferred)

Licence/Certification:

- Drivers License (required)

Work Location: In person

Expected start date: 2023-03-27

  • Client Care Coordinator

    2 weeks ago

    Mississauga, Canada Spectrum Health Care Full time

    Company Description We are hiring **Client Care Coordinators** to work at our **Mississauga **office to provide exemplary client service and support to our internal and external customers/clients. Hours are scheduled Monday - Friday 8:00 am - 4:00 pm or 12:00 pm - 8:00 pm with alternate weekends required. At Spectrum Health Care our mission is re-imagining...

  • Client Care Coordinator

    4 days ago

    Mississauga, Ontario, Canada Spectrum Health Care Full time

    Company DescriptionWe are hiring Client Care Coordinators to work at our Mississauga office to provide exemplary client service and support to our internal and external customers/clients. Hours are scheduled Monday - Friday 8:00 am - 4:00 pm or 12:00 pm - 8:00 pm with alternate weekends required.At Spectrum Health Care our mission is re-imagining home care...

  • Client Care Coordinator

    3 weeks ago

    Mississauga, Canada First Light Home Care Canada Full time

    **At FirstLight Home Care, we're dedicated to hiring people who have a passion for excellence. We are looking for individuals who believe in fostering teamwork and collaboration and who have a heart for helping us grow and succeed so that we can provide exceptional care and compassion to our clients every day.** **When we find these amazing professionals,...

  • Client Care Coordinator

    4 days ago

    Mississauga, Ontario, Canada First Light Home Care Canada Full time

    At FirstLight Home Care, we're dedicated to hiring people who have a passion for excellence. We are looking for individuals who believe in fostering teamwork and collaboration and who have a heart for helping us grow and succeed so that we can provide exceptional care and compassion to our clients every day.When we find these amazing professionals, we...

  • Client Care Coordinator, Evenings

    2 weeks ago

    Mississauga, Canada Spectrum Health Care Full time

    Company Description We are hiring** Full Time Client Care Coordinators** to work **Evening Shifts **at our **Mississauga **office to provide exemplary client service and support, in person and over the telephone to our internal and external customers/clients. Hours are scheduled Monday - Friday (4:00 pm - 12:00 am) with alternate weekends required. At...

  • Client Care Coordinator, Evenings

    5 days ago

    Mississauga, Ontario, Canada Spectrum Health Care Full time

    Company DescriptionWe are hiring Full Time Client Care Coordinators to work Evening Shifts at our Mississauga office to provide exemplary client service and support, in person and over the telephone to our internal and external customers/clients. Hours are scheduled Monday - Friday (4:00 pm - 12:00 am) with alternate weekends required.At Spectrum Health Care...

  • Client Care Coordinator

    2 weeks ago

    Mississauga, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...

  • Care Coordinator

    4 weeks ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    4 days ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    2 weeks ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: - Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.As a - **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    1 week ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    4 weeks ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: - Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.As a - **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    3 weeks ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    1 week ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    6 days ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: - Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.As a - **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    3 weeks ago

    Mississauga, Canada Home and Community Care Support Services Full time

    Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Care Coordinator**, you will assess and determine patient care needs and...

  • Care Coordinator

    2 weeks ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Ca** **re Coordinator**, you will assess and determine...

  • Care Coordinator

    2 weeks ago

    Mississauga, Canada Home and Community Care Support Services Full time

    Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and eligibility,...

  • Care Coordinator

    5 days ago

    Mississauga, Ontario, Canada Home and Community Care Support Services Full time

    Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place.As a Care Coordinator, you will assess and determine patient care needs and eligibility,...

  • Full-time Client Care Coordinator

    2 months ago

    Mississauga, Canada CBI Health Full time

    **Position - Client Care Coordinator, Mississauga** **Full-Time permanent position. Monday to Friday in office from 8:30 am to 4:30 pm** As a **Client **Care Coordinator **you will be working diligently to provide as much consistency of care as possible while meeting the scheduling requirements of both patients and care providers. Frequently...