Psychosocial Support Worker

3 weeks ago

Kitchener, Canada Indwell Full time

Come Build Hope and Homes with Us

Psychosocial Support Worker - Full Time
Kitchener, ON

**Closing Date for Applications**: August 31st, 2023.

**Position Description**: Reporting to the Program Supervisor, the Psychosocial Support Worker will come alongside tenants struggling with mental health and/or substance use to optimize housing stability. Engaging with individuals to help them flourish and collaboratively build community through person-centered strength-based approaches. Developing health, wellness and belonging for tenants in partnership with others. As part of an interdisciplinary team, you will also enhance community engagement, tenant-led initiatives, and develop a safe environment for our tenants to thrive.

**About Indwell**: We are a Christian not-for-profit charity that creates affordable housing communities and supportive programs to people seeking health, wellness, and belonging. Founded in 1974, we continue to grow and thrive to build high quality energy efficient housing and inclusive living, uplifting our society. Our belief is that every employee is a leader contributing to transform lives through HOPE and HOMES. As part of our amazing team, you will be fulfilled working together with others who are genuinely invested in Indwell's mission to serve people impacted by poverty and homelessness. To learn more, go to: indwell.ca/our-model

**What our Tenants say**:

- "The welcoming you get when you walk through the doors, from tenants to staff. They're always checking on you."
- "Living at Indwell has been teaching me to do things and taught me how to get along with better people, be better people and trust people and let people do and say what they want."
- "An affordable rent. It’s huge, it’s huge. It means I can eat properly. And that affects my physical and mental health, so that is huge."

**Hours of Work**: 40 hours per week; Monday-Friday, including evenings and public holidays. Hours will be scheduled based on the support needs of individuals living in supported apartments. Participation in the on-call schedule rotation is required.

**Specific Duties for Interdisciplinary Team**:

- Attend trainings on recovery; psychiatric rehabilitation, trauma, supported employment practices, substance use and cultural competency. Keep apprised of new research and developments in these areas through journals, web sites and literature to transfer knowledge to the team and tenants in the most effective manner available.
- Take responsibility for a primary case load under supervision of Program Supervisor.
- Ensure all required documentation is completed in a timely, comprehensive, and legible manner.
- Consult and collaborate with all team members on a regular basis. The goal of the Psychosocial Support Worker role is to holistically support a tenant within an interdisciplinary team. Therefore, team approaches should always be considered.
- Complete required assessment tools according to appropriate timelines.
- Coordinate, lead, and/or contribute to service planning for tenants.
- Monitor, review and update the tenants support plans on a scheduled basis and revise the plan, as necessary, ensuring flexibility to meet the tenants’ needs.
- Participate in quality improvement and data gathering as assigned. Consult on effective service plan and assessment tool development when necessary.
- Develop initiatives, programming, and support mechanisms to promote the value of safety within a community for tenants and for staff.

**Psychosocial Support Duties**:

- Assist tenants in developing and practicing the skills defined in their service plans in consultation with tenant and interdisciplinary team.
- Tenant engagement and support in actualizing the ABCD model in action.
- Supporting tenants in gaining access to needed psychiatric, medical, social, residential, financial, and other services appropriate for the individual.
- Championing the importance of the tenants’ skill development. This involves coming alongside them with their goals; coaching independent living skills, maximizing abilities to promote community independence, encouraging them in maintaining good personal hygiene, self-confidence, and work with their social inclusion goals.
- Connect tenants to their chosen community resources and peer supports to promote community integration and inclusion.
- Provide education on available treatment or support models available in the community, completing referrals when needed and preparing individuals to build relationships with these external partners and supports.
- Actively engage tenants in services, this may include accompanying them to appointments, leisure activities or other areas of interest including religious, educational, or vocational opportunities to provide support and encouragement.
- Providing support with identifying early warning signs of mental health decline, developing coping, crisis, and safety plans and developing and facilitating psychoeducational, self-help groups

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