Manager, Canada Health

3 weeks ago

Toronto, Canada Mondelēz International Full time

**Job Description**:
**Responsibilities**:

- Liaison for the MDLZ People, Legal, Labor teams and benefit vendor partners regarding all aspects of Canada H&W benefits administration.
- Thorough knowledge of legislation and principles pertaining but may not be limited to medical, dental, disability, life and AD&D insurance and wellness programs to with relevant federal and provincial legislation.
- Monitors trends and recommends changes to applicable contracts and programs to drive compliance, plan enhancement and process improvement.
- Participates in annual enrolment with project planning, communication, and implementation through benefits administrator, consultant, and communications teams.
- Connect with vendors on a regular basis regarding claims, eligibility, and ongoing service.
- Works closely with Benefit Consultants on ongoing reporting and benefits projects.
- Identifies reporting requirements to effectively audit, report financials and plan details to make informed decisions.
- Assists with establishing requirements for Benefits Administrator system changes to support new benefit or plan options.
- Resolves escalated employee questions and problems with adherence to benefit policies and procedures.
- Works with insurance carriers to help employees resolve claim, eligibility, plan administration.
- Collaborate with benefits accounting team for vendor payments.
- Create process documentations to ensure appropriate documentation and framework.
- Proven ability to manage time in a deadline-oriented environment.
- Strong interpersonal and customer service skills, including exercising tact, diplomacy and sensitivity when dealing with employees, leaders, and external stakeholders.
- Ability to work cooperatively as part of a team, as well as independently with mínimal supervision.

**Requirements**:

- Minimum three (3) years Canada benefits experience

**Education / Certifications**:

- BA/BS Degree or comparable work experience

**Job specific requirements**:

- Familiarity with Workday is preferred
- Excellent interpersonal abilities in working with sensitive situations
- Effective written and verbal communication and presentation skills
- Demonstrated ability to deal with constant demands, deadlines, and interruptions
- Attention to detail, excellent organizational, analytical, and problem-solving skills

**Work schedule**:

- Regular business hours M - F (Hybrid 50%)

**No Relocation support available**:
**Business Unit Summary**:
**We are the second-largest snacking company in Canada and in the top 10 food companies in North America. We make and distribute delicious household favorites including **_Cadbury _**, **_Oreo _**, **_Mr. Christie _**and **_Maynards _**. We are an ambitious business—in the past few years alone, we have invested $250 million in our Ontario-based factories. Our community of over 2,600 employees is based across Canada, with our head office on Bloor Street West in Toronto. Canada plays a strategic role for Mondelēz North America and globally. We are proud of our “local-first” commercial focus that enables us to take ownership of our own market and make more, faster decisions closer to our consumers. We are also proud of our top 100 position on Forbes magazine’s 2019 Canada’s Best Employers list.**:
**Job Type**:
Regular

Service Operations (Delivery)

Global Business Services

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