Business Analysis Specialist

Lieu de travail:
Erin, Ontario, Canada

Horaire:
37.5

Secteur d’activité:
Fonctions des services habilitants de l’entreprise

Détails de la rémunération:
Description du poste:
Oversee and may lead requirements management throughout the lifecycle of high risk, strategic, complex initiatives requiring a cohesive approach to broad business solutions with full traceability to realize initiative benefits.

CUSTOMER
- Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
- Oversees, provide support and input to business requirements delivery and monitor/assess/mitigate requirements-related risks, ensure quality outputs and track progress
- Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.
- Work with Change Management to assess and ensure that customer and employee experience / stakeholder impacts are appropriately identified and managed
- Manage and oversee the traceability of business requirements.
- Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.

SHAREHOLDER
- Ensure work meets associated regulatory and framework controls, standards, and best practices.
- Support team in managing and building positive relationships with partners and key stakeholders
- Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives.
- Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.
- Support change management planning and activities, including those that ensure operational readiness.
- Support implementation and post-implementation planning and activities.
- Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.
- Provides support/oversight and guidance in the delivery of requirements with focus on quality, reusability, scalability, and innovation.
- Adhere to the TD Code of Conduct.

EMPLOYEE / TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
- Participate in personal performance management and development activities, including cross training within own team.
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce.
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

BREADTH & DEPTH:

- Advanced knowledge of business analysis, and delivery execution practices and standards
- Advanced understanding and acts as a conduit for business and user interaction with technology
- Provides leadership guidance, makes recommendations and collaborates with business and technology to ensure the technology solution meets the business needs
- Provides advisory support and guidance, and oversees requirements management
- Identifies and leads problem resolution for complex requirements related issues
- Works autonomously as the lead business analyst and coaches and guides members within area of expertise
- May Lead requirements management for high risk, strategic initiatives
- Reports to a Senior Manager or Practice Area Lead

EXPERIENCE AND / OR EDUCATION
- Undergraduate degree
- 7+ years related business analysis experience
- Business Analysis Accreditation
- Experience working in Agile

À propos de nous:
La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle