Slot Attendant

4 weeks ago

Ajax, Canada Great Canadian Full time

**Pickering Casino Resort and Casino Ajax are seeking a Part-time Slot Attendant
Under the direction of the Operations Supervisor, this position is responsible for creating a memorable experience for our guests by utilizing your boundless enthusiasm and exceptional customer service while handling jackpot payouts and responding to guest needs on the gaming floor. You will work under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures.

- Prepares and pays jackpots including AML reporting requirements;
- Fills slot machine ticket printers;
- Completes machine holds for guests;
- Responds to guest needs (brief machine explanations);
- Completes bill exchanges;
- Responsible for balancing and maintaining float and jackpot payouts;
- Services slot machine malfunctions such as minor ticket jams;
- Ensures the highest levels of customer service;
- Assist and respond to all guests, and employees Performs other duties as assigned by Slot Management

**Successful applicants will demonstrate the following qualifications:
- Completion of a high school diploma or equivalent.
- One (1) or more years of experience in customer service and handling cash (preferably large volumes)
- Excellent communication, multi-tasking, organizational, analytical, and problem-solving skills
- An ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment. The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

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