Program Secretary/booking Clerk, Nursing Support

3 weeks ago


Vancouver, Canada PHSA Full time

**Program Secretary/Booking Clerk, Nursing Support Services Program**

**BC Children’s & Women’s Health Centre**

**Vancouver, BC**

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

The Program Secretary/Booking Clerk reports to the Provincial Manager and performs a variety of administrative and secretarial duties for the Nursing Support Services program. The role schedules multi-disciplinary community-based client meetings, manages calendars, types a variety of department documentation, and coordinates workflow of assigned area.

**What you’ll do**
- Receive and process requests for referrals and appointments, using information from patient charts as necessary. Coordinate with the professionals in the assigned area in scheduling same, making additions, deletions and changes to appointments. Print out or type appointment lists for each clinician and appointment letters for each patient.
- Make follow-up appointments for clients and their families and confirm that appointments are kept. Notify appropriate clinician of any additions, deletions and changes to appointments. Book and confirm accommodation for out-of-town clinical outreach, if required.
- Type a variety of documents such as correspondence, memos, reports, minutes by transcribing from dictation and or written draft for the assigned program using word processing/dictatyping equipment.
- Coordinate the workflow of assigned area by establishing work schedules and organizing operating procedures.
- Perform reception duties such as receiving patients, parents and visitors and directing them to the appropriate area. Answer, screen and re-direct telephone calls. Receive, sort and distribute correspondence; handle inquiries regarding the program; re-direct inquiries as required.
- Attend patient intake meetings and take notes that relate to the booking of appointments. Attend other meetings and take minutes as required.
- Access Nursing Support Services database and inputs patient data to establish, maintain and store such data as statistical and patient data on the computer database system. Extract requested data from the Nursing Support Services database.
- Collect, collate and maintain related medical information as requested. Maintain and update filing system for items such as charts, laboratory reports and routine correspondence. Mail and distribute reports.
- Pre-register clients and families using the hospital’s CST Cerner system. Obtain written, signed consents from parents, authorizing release of information. Obtain any other essential information that is required.
- Record demographic information in advance of scheduled client/family meetings and explain the appointment system to families.
- Request and collect charts from Health Records, return charts no longer required.
- Maintain inventory of office supplies for the department, replenishing as necessary.
- Perform other related duties as required.

**What you bring**
- Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years recent related experience or an equivalent combination of education training and experience.
- Ability to keyboard at 60 w.p.m.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

**Job Type**:Regular Full-Time

**Wage**:$26.65 per hour

**Location**:3644 Slocan Street, Vancouver

**Hours of Work**:0800-1600, 0830-1630



  • Vancouver, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Operating Room (OR) Patient...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, [Department]** [Location - either BC Children's Hospital or BC Women's Hospital + Health Centre] Vancouver, BC **_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._** The Registration/Booking Clerk performs a variety of clerical and...

  • Secretary clerk

    7 days ago


    Vancouver, Canada North American Produce Sales Full time

    North American Produce Sales located at 645 Malkin Avenue, Vancouver, BC V6A 3V7 is seeking 1 Secretary clerk to join our team. Salary: $ 28.85 /Hourly Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 Job Location(s) 645 Malkin Avenue, Vancouver, BC...

  • Secretary clerk

    1 week ago


    Vancouver, Canada North American Produce Sales Full time

    North American Produce Sales located at 645 Malkin Avenue, Vancouver, BC V6A 3V7 is seeking 1 Secretary clerk to join our team. Salary: $ 28.85 /Hourly Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 Job Location(s) 645 Malkin Avenue, Vancouver, BC...

  • Secretary clerk

    6 days ago


    Vancouver, British Columbia, Canada North American Produce Sales Full time

    North American Produce Sales located at 645 Malkin Avenue, Vancouver, BC V6A 3V7 is seeking 1 Secretary clerk to join our teamSalary:$ 28.85 /Hourly Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education:High School Positions Available: 1 Job Location(s) 645 Malkin Avenue, Vancouver, BC V6A...

  • Secretary clerk

    4 weeks ago


    Vancouver, British Columbia, Canada North American Produce Sales Full time

    North American Produce Sales located at 645 Malkin Avenue, Vancouver, BC V6A 3V7 is seeking 1 Secretary clerk to join our teamSalary:$ 27.50 /Hourly Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education:High School Positions Available: 1 Job Location(s) 645 Malkin Avenue, Vancouver, BC V6A...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk - Rheumatology Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Respiratory Clinic Clerks** BC Children’s Hospital Vancouver, BC **What you’ll do** - Utilizing a computerized scheduling system schedules and books patient appointments and follow-up appointments which includes booking complex interdisciplinary appointments, adjusting arrangements in accordance with patient and...


  • Vancouver, Canada B.C. Women's Hospital & Health Centre Full time

    **OR Patient Services Booking Clerk, Gyne Surgical Services** - BC Women’s Hospital - Vancouver, BC **What you’ll do** - Schedule surgical day care patients using a computerized software program. Obtain patient information such as patient name, type of surgery, attending physician. Assign patients to the OR slate according to type and expected duration...


  • Vancouver, Canada PHSA Full time

    **Booking Clerk, Centre for Pelvic Pain and Endometriosis** BC Women’s Hospital & Health Centre Vancouver, BC **What you’ll do** - Adjust bookings in accordance with patient and departmental requirements and under the direction of the nursing triage team and/or physician. Notify patient, physician, and appropriate areas regarding the surgery time and...


  • Vancouver, Canada B.C. Women's Hospital & Health Centre Full time

    **Booking Clerk, Centre for Pelvic Pain and Endometriosis** - BC Women’s Hospital & Health Centre - Vancouver, BC **What you’ll do** - Adjust bookings in accordance with patient and departmental requirements and under the direction of the nursing triage team and/or physician. Notify patient, physician, and appropriate areas regarding the surgery time...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Orthopaedic Clerks** BC Children’s Hospital Vancouver, BC **What you’ll do** *** - Utilizing a computerized scheduling system schedules and books patient appointments and follow-up appointments which includes booking complex interdisciplinary appointments, adjusting arrangements in accordance with patient and...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk - Surgical Clinic** BC Children’s Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Ambulatory Clinic** BC Women’s Hospital + Health Centre Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Acute Perinatal Program** BC Women’s Hospital & Health Centre Vancouver, BC Are you efficient and detail-oriented? Come work with a vibrant inter-professional team providing leading edge care in Canada’s busiest Maternity hospital! BC Women's Hospital + Health Centre (BCW) offers comprehensive maternity care and a range of programs and...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Allergy Clinic** BC Children's Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...


  • Vancouver, Canada PHSA Full time

    **Registration/Booking Clerk, Respiratory Clinic** BC Children's Hospital Vancouver, BC The Registration/Booking Clerk performs a variety of clerical and patient related activities including scheduling and booking of patient appointments, processing of referrals; performing reception, admitting and patient registration duties; and maintaining databases,...


  • Vancouver, Canada B.C. Women's Hospital & Health Centre Full time

    **Unit Clerk, Acute Perinatal Program** - BC Women’s Hospital + Health Centre - Vancouver, BC - Are you efficient and detail-oriented? Come work with a vibrant inter-professional team providing leading edge care in Canada’s busiest Maternity hospital! - Our Labour and Delivery department at BC Women’s Hospital + Health Centre has a rotating 7 days a...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Acute Perinatal Program** BC Women’s Hospital + Health Centre Vancouver, BC Are you efficient and detail-oriented? Come work with a vibrant inter-professional team providing leading edge care in Canada’s busiest Maternity hospital! Our Labour and Delivery department at BC Women’s Hospital + Health Centre has a rotating 7 days a week /...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Acute Perinatal Program** BC Women’s Hospital & Health Centre Vancouver, BC Are you efficient and detail-oriented? Come work with a vibrant inter-professional team providing leading edge care in Canada’s busiest Maternity hospital! BC Women's Hospital + Health Centre (BCW) offers comprehensive maternity care and a range of programs and...