Manager, Contract Management

5 months ago

Quebec City, Canada iA Groupe financier iA Financial Group Full time

Compensation and Distribution Networks/Contract Management/Québec/Toronto_

Under the supervision of the Director, Contracting and Compensation Distribution Network, the Contracting Manager will provide guidance and leadership for operations related to the contract management of advisors and Managing General Agents. More specifically, the Manager will be responsible for compliance with the requirements and processes for the granting, modification, movement and termination of sales force contracts, as well as for the service offered to general agents, advisors and our internal partners.

**To achieve this, he/she will**:

- Be responsible for maintaining and developing the service standards of the processes under his/her responsibility, and for escalation management.
- Ensure the execution of the DMS and the implementation of corrective action plans when required.
- Identify optimization opportunities and prioritize them through a perfect mastery of processes and advanced use of data.
- Work closely with the Director and other management team members to maintain an inclusive and high-performance working environment.
- Support and develop the technical and business skills of team members.
- Set up and develop a career plan for each of the functions under its responsibility.
- Encourage and facilitate the professional growth of team members.
- Be responsible for the hiring and performance review of employees.
- Maintain a high quality of standards and collaborate with other members of the management team in the implementation of controls to proactively identify and manage errors.
- Work in collaboration with our sales teams and distributors to ensure a full understanding of their needs and to provide appropriate solutions.
- Work in collaboration with other departments in the business line, including the business expertise and compliance team to ensure the smooth running and evolution of administrative practices.
- Participate with the Director and other members of the management team in the development of strategic directions and ensure the implementation of the required actions that will achieve the vision of the department and the sector.

**Profile**:

- Bachelor’s degree in business administration, Accounting or Actuarial Science.
- More than 8 years of relevant and role-related experience.
- Advanced knowledge of the contracting ecosystem and key stakeholders in the financial services industry (Governors as: FSRA and MAF, Apexa...)
- Leadership
- Analytical and synthesis skills
- Autonomy, initiative and decision-making skills
- Political Acumen, Influence and Diplomacy
- Excellent of French and English, both written and oral, due to frequent interactions with french and english employee
- Excellent interpersonal skills

**Company Overview**:
**About**:
iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

**Our commitment to Diversity and Inclusion**:
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.

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