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Partnership Manager, Outsource

1 month ago

Pickering, Canada Autolux Ltd Rapid City Transport Full time

**Position**: Partnerships Manager, Outsource

**Department**:Dispatch

**Type**: Full time - Permanent

Rapid City Transportation (RCT) o/b Autolux Ltd. has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care - before, during and after their transfers. We are looking for great people to join our amazing team of over 300 employees and add to our exciting environment, based out of Pickering, Ontario.

The responsibility of this position to build and foster strong relationships with our outsource partners is an important one. It is their commitment to provide safe and reliable transportation - operating as an extension of RCT - which ensures every passenger is transported to their destination without issue.

Are you ready for a new challenge, able to effectively work in a team but also a strong a self starter, and comfortable managing strong business relationships all over Ontario?

**If this sounds like you, then we welcome you to apply.**

***Position Responsibilities**:

- Responsible for fostering strong relationships with existing outsource partners and actively source new partners.
- Establish agreements with existing partners and potential new partners.
- Support in getting partners onboarded with company software.
- Establish clear measurables for partners and monitor performance. Regularly discuss performance with partners.
- Audit partner invoicing for accuracy, investigate discrepancies and analyze for opportunity to improve efficiency.
- Investigate customer complaints against partners and address issues/concerns appropriately. Track trends and identify opportunities for improvement.
- Support and coordinate between teams within organization as required.
- Travel (10%) to meet partners in person.

***Position Qualifications**:

- High school diploma or equivalent (GED) required
- College Diploma or University Degree considered an asset
- Minimum of 3-5 years experience in vendor or account management role.
- Proficiency in Microsoft Office, including excel
- Self-motivated, strategic and solutions focused thinking
- Ability to work independently and as part of a team
- Rapid City Transportation_ _o/b Autolux Ltd_._ is committed to accessible employment practices which are compliant under AODA and support equal opportunity. If you require any accommodation throughout the recruitment process, please let us know in your applicantion. All personal information is collected and stored under the authority of PIPEDA._

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