Csr - Customer Service Representative - French

6 months ago


Mirabel, Canada Biesse Group Full time

Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, shipbuilding and aerospace industries. It invests on average 14 million Euros per year in R&D, boasting over 200 registered patents. It operates through 9 industrial sites, 39 branches and 300 agents and selected dealers, exporting 90% of its production. Its customers include some of the most prestigious names in Italian and international design.

**Primary Responsibilities**:

- Order processing including, but not limited to, requesting and sending quotes, confirming orders, and tracking order fulfilment
- Build relationships with various internal departments and Biesse Factories to streamline customer requests and orders
- Utilize problem solving skills to research complex issues, reach a conclusion, and execute with exceptional customer service
- Collaborate with team members to streamline and improve processes and procedures as well as resolve customer issues
- Follow up with customers who have outstanding requests to provide any updates or developments
- Utilize excel reporting
- Other duties as assigned

**Qualifications**:

- **Bilingual in French/English required**:

- 2-3 years’ of Sales/Customer Service experience; Auto parts, tooling, machinery, or manufacturing/production industry experience preferred
- Knowledge to Intermediate Microsoft Office Skills (Excel, Office, Powerpoint, Word)
- Experience using Oracle or similar system for queue management and order placement
- Excellent written, verbal, and interpersonal communication skills
- Ability to prioritize tasks in a fast-paced environment
- Organization and issue tracking skills with ability to follow through on commitments to customers
- Self-starting attitude
- willingness to take initiative, ask questions, and drive for results

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Mirabel, QC J7J 0G2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



  • Mirabel, Canada Biesse Group Full time

    Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, shipbuilding and aerospace industries. It invests on average 14 million Euros per year...


  • Mirabel, Canada Hydrotek Hydroponics Full time

    **Inside Sales Representative / Customer Services (Mirabel Office)** - **Job Type**:_ Inside Sales Representative / Customer Service Full-time Position (In-person attendance required at our offices in Mirabel) - **Salary**:_ From $60,000 to $80,000 per year, depending on experience. Hydrotek Canada is the leading wholesale distributor in the...


  • Mirabel, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Mirabel. In this role, you will be responsible for providing exceptional customer service, taking customer orders, and preparing food items to meet our high standards of quality and service.Key Responsibilities:Provide exceptional customer service, including greeting...


  • Mirabel, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Mirabel is seeking a highly skilled Customer Service Representative to join our team. As a Cashier, you will be responsible for managing customer transactions, handling cash, credit, and debit payments, and providing exceptional customer service.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...


  • Mirabel, Canada Tapestry Full time

    Job SummaryWe are seeking a highly motivated Sales Associate I to join our team at Tapestry. This role is responsible for contributing to achieving store goals in sales, productivity, and service.About the RoleThis is an exciting opportunity for a skilled individual who can work effectively as part of a team to deliver exceptional customer experiences. The...


  • Mirabel, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Mirabel, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative responses about...


  • Mirabel, Canada CanaDream Inc Full time

    We are Canada's leading RV company and we are looking for seasonal guest service agents to interact with international and local guests while showing them how their RV works. **What’s in It for You**: In addition to joining a dynamic and supportive team that focuses on staff well-being, you will receive a competitive wage, crew member discounts for RV...


  • Mirabel, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Mirabel, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative responses about...


  • Mirabel, Canada NWCP Full time

    We are looking for a **motivated** individual to join our team as a Sales Development Representative at our head office located in Boisbriand, and alternatively at our office in Mirabel! In this role, you will funnel leads into our sales pipeline by identifying, connecting with, and qualifying prospects. **BENEFITS AND CONDITIONS** - 3 weeks of paid...


  • Mirabel, Canada NWCP Full time

    **DIRECT SALES REPRESENTATITVE (NON-FERROUS)** We are looking for a motivated individual to join our team as a Direct Sales Representative at our office in Mirabel! In this role, you will be responsible for providing sales service to incoming leads in our sales funnel, while prospecting for new customers. **BENEFITS AND CONDITIONS** - 3 weeks of paid...

  • Sales Representative

    6 months ago


    Mirabel, Canada Snap-On Tools of Canada Co. Full time

    Snap-on Tools of Canada Ltd., a leading Automotive, Industrial and Diagnostic Tool Company, has the following opening within our Diagnostic Division: **Diagnostics Sales Developer** **Responsibilities**: - Direct sales of Repair Information, Software & Service products to shop owners - Perform in-field business evaluation/coaching with Franchisees 4-5 days...


  • Mirabel, Canada Textron Full time

    **CDN MIL Field Service Representative (Petawawa)** **Description** Bell Textron Canada ltee is looking for new talented individuals, to join the team, that are excited to support our Canadian troops through excellence in service support and thrilling our customer with innovative approaches to their vertical lift experiences. The CH146 is Canada’s...


  • Mirabel, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    {"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a dedicated and friendly Customer Service Representative to provide exceptional service to our customers in Mirabel, Canada. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and collaborating with colleagues to...


  • Mirabel, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    {"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a skilled Customer Service Representative to provide exceptional service to our customers in Mirabel, Canada. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and collaborating with colleagues to improve service...

  • Sales Representative

    1 month ago


    Mirabel, Quebec, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a highly motivated Sales Representative to assist customers and provide exceptional service in our Mirabel store. Key responsibilities include greeting and assisting customers, maintaining product knowledge, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge of products and...


  • Mirabel, Canada CanaDream Inc Full time

    We are Canada's leading RV company and we are looking for seasonal guest service agents to interact with international and local guests while showing them how their RV works. **What’s in It for You**: In addition to joining a dynamic and supportive team that focuses on staff well-being, you will receive a competitive wage, crew member discounts for RV...

  • Onsite Representative

    3 months ago


    Mirabel, Canada Incora Full time

    Our Incora Story is really taking off - we’d love you to join us for the journey._ We are currently seeking an exceptional customer service professional to join us as an Onsite Representative As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The On-Site Representative is accountable for...


  • mirabel, Canada National Bank Full time

    A dynamic opportunity awaits you as a Banking Advisor at National Bank. This role offers a unique blend of analytical skills and a people-centric approach, allowing you to make a positive impact on your clients and colleagues.Your key responsibilities will include:Client Support: Listen to clients' needs, resolve complex situations, and provide advice on...

  • Customer Liaison Pilot

    5 months ago


    Mirabel, Canada Mitsubishi Hitachi Power Systems Americas, Inc. Full time

    The Customer Liaison Pilot (CLP) is an integral link internally, between MHI RJ internal departments and externally between airlines, its partners, and various agencies - providing expertise from a Flight Operations standpoint. They are the main point of contact for our operators on operational and pilot-related technical queries for the CRJ Series aircraft...

  • Sales Representative

    2 weeks ago


    Mirabel, Canada Budget Propane Full time

    Sales Representative - PropaneEmploi - Sales RepresentativeSuccursale: Budget Propane - Mirabel -Mirabel Quebec J7N 0K6Start: 2024-11-13Schedule: No information (Day)Description: Budget Propane has been a leader in the Propane industry recognized for exceptional service for over 27 years.Its qualified staff dedicated to the specific needs of the customer as...