Manager, Systems Operations

1 month ago


Halifax, Canada Dalhousie University Full time

**Position Details**:

- Position Information**Position Title**
- Manager, Systems Operations

**Department/Unit**
- Networks and Systems

**Location**
- Halifax, Nova Scotia, Canada

**Posting Number**
- S143-24

**Employee Group**
- DPMG

**Position Type**
- Regular, On-Going

**Duration of Contract (if applicable)**

**Employment Type**
- Full Time

**Full-time Equivalency (FTE)**
- 1

**Salary**
- $76,037 - $101,995 per annum

**Classification**
- ADM-07

**Provisional Statement**
- This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role._

**About Dalhousie University**
- Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

**Job Summary**
- Information Technology Services (ITS) is dedicated to a constructive, team-orientated environment, gathering varied perspectives, sharing knowledge, and building effective partnerships that enable our partners to achieve their goals by advising, providing solutions, and delivering service excellence in alignment with the University’s mission and goals. Reporting to the Director, Systems Operations, the Manager plays a crucial role in designing and implementing robust, scalable, and secure systems and storage solutions. This position manages and mentors a team of systems and storage administrators responsible for implementation and reliable operation of core infrastructure systems.

**Key Responsibilities**
- Lead the design and architecture of complex, enterprise-level systems and storage that align with strategic plans and standards.
- Oversee the implementation and operation of systems and storage solutions, ensuring optimal performance, availability, reliability, and security.
- Evaluate and recommend storage technologies, staying abreast of industry trends and advancements.
- Provide leadership and supervision of the systems operations team. Establish priorities and collaborate with technical team leads.
- Lead the troubleshooting and resolution of complex technical issues, coordinating with relevant teams and vendors.
- Conduct post-incident reviews and implement preventive measures to minimize future occurrences.

**Note**
- The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.

**Required Qualifications**
- Undergraduate degree in Computing Science or other information technology related field with five to seven years’ experience in system and storage architecture and operations (or an equivalent combination of training and experience).
- Supervisory or management experience in a large and complex environment.
- Demonstrated ability to maintain strong working relationships, to engage and influence stakeholders.
- Good understanding of relevant legislative and compliance requirements.
- Excellent written and interpersonal communication skills.

**Assets**
- Experience with Dell/EMC Servers and Storage with VMWare virtualization, RedHat Enterprise Linux and Satellite, Ansible, Solaris, Puppet, C, PERL, PHP, MySQL, PostgresSQL, Nagios, Commvault Simpana, BIND DNS, SecurID
- Deep understanding of networking protocols

**Job Competencies**
Respect & Inclusion
- Relationship Building
- Resource & Process Management
- Accountability for Performance & Results
- Change & Innovation

**Additional Information**
- Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program._

**Application Consideration**

**Diversity Statement**
- Posting Detail Information**Number of Vacancies**
- 1

**Open Date**
- 05/07/2024

**Close Date**
- 05/21/2024

**Open Until Filled**
- No

**Special Instructions to Applicant



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