Benefits & Wellness Consultant

2 weeks ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**What will you do?**
- Flexible Benefits plan
- Retirement & Savings plan
- Time Off Policies
- Well-Being Rewards Program
- Domestic Relocation
- Ergonomics
- Deliver foundational projects and assignments with limited support from Manager, Benefits and Well-Being, projects including (but not limited to):

- Annual Benefits Re-enrolment
- Sabbatical
- Retiree communications
- Benefit tax calculations
- Year-end reporting
- Investigate and resolve complex inquiries from employees (active and on leave) and retirees related to our benefit and savings programs (tier 2 inquires).
- Ensure accurate process documents are maintained with timely updates reflecting newly passed legislation and/or contractual changes.
- Continuously improve Total Benefits process and identify automation / optimization opportunities, where applicable.
- Conduct data analysis and create graphs and charts using Excel to illustrate the successfulness of project / initiative outcomes.
- Focus on the employee experience and identify ongoing opportunities to educate, enhance and innovate our programs.
- Partner with internal departments and external service providers to ensure the overall efficiency of our programs and resolve any issues in a timely manner.
- Perform other operational duties as assigned including (but not limited to) updating member records related to demographic changes as well as benefit record changes, responding to members, processing deaths, administering leaves & return adjustments.
- Provide guidance, direction, and training for less experienced team members.

**What do you need to succeed?**
- A thorough understanding of foundational Group Benefits programs and processes, along with other employee benefit arrangements (ie vacation and time off programs, leaves of absence, etc.).
- Strong knowledge of benefits & insurance products
- Working knowledge of retirement & savings products
- Proficient Microsoft Excel skills and spreadsheet analysis
- Excellent problem-solving skills
- Focus on accuracy and attention to detail
- Employee centric and continuous improvement mindset
- Creative and innovative thinker, with a passion for improving employee experiences
- Excellent interpersonal, communication and consulting skills
- Ability to manage multiple and shifting priorities in a fast-paced, high volume environment
- Solid knowledge and understanding of HR programs
- 2+ years experience in plan sponsored benefits programs
- University degree or equivalent experience.
- Ability to communicate in French is an asset

**A few reasons you might love this job**:

- ** Exposure**: Collaborate with other benefits industry experts in Sun Life Group Benefits and pension industry experts in Sun Life Group Retirement Services.
- ** Be Appreciated**: Your success and accomplishments will be recognized and celebrated.
- ** Drive Change**: We want to hear your great ideas on industry best practices and ways to improve the employee experience. You will have the opportunity to find and lead process enhancements.
- ** Enjoy**: An inclusive, flexible, and supportive workplace.

**#LI-Hybrid**

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
51,100/51 100 - 82,800/82 800

**Job Category**:
Human Resources

**Posting End Date**:
18/05/2023

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