Food & Beverage Supervisor

5 months ago

Coquitlam, Canada Westwood Plateau Golf & Country Club Full time

Banquet Supervisor and Shift Leader

The Banquet Supervisor/Shift Leader oversees all aspects of an event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality customer service. Supervisors/Shift Leaders are also responsible for training and coaching of the banquet staff.

Come work with nature on the mountain, only 10 minutes from downtown Coquitlam.
All employees are rewarded with
- Free golf rounds at the Executive Course and Country Club, plus up to 3 guests at 20% off.
- Free golf club rentals and power cart rentals.
- 40% off meals at Fairways and Après restaurant during working hours, and 20% off meals (plus 3 guests) while not on shift.
- Discounts on golf apparel, equipment and other specialty items sold in the pro shop.
- $2.00 driving range buckets
- Epic staff parties and events

While this outline attempts to be all encompassing, this position will evolve beyond these categories. This role is expected to anticipate business needs and to do anything that will help Westwood Plateau Golf accomplish its department objectives.

**Duties as Banquet Supervisor**:

- Communicate with your team to ensure the day’s reservations are being monitored for special requests and amendments.
- Prepare the banquet room for the event by turning on lights, background music, opening the curtains and unlocking patio doors.
- Ensure the event Master of Ceremonies knows the house rules and that the house rules are communicated to all guests.
- Leading a pre-shift meeting with your team including all special information, times of events and closing duties.
- Being available to staff for any support needed.
- Communicate with the kitchen to confirm meal services are on time and answer any questions they may have.
- Work with your team to complete clean up and re-set for the next day if needed.
- Complete transactions using our point of sales system.

**Duties as Shift Leader**:
Banquet Supervisor
The Banquet Supervisor oversees all aspects of an event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff.

Come work with nature on the mountain, only 10 minutes from downtown Coquitlam.
All employees are rewarded with
- Free golf rounds at the Executive Course and Country Club, plus up to 3 guests at 20% off.
- Free golf club rentals and power cart rentals.
- 40% off meals at Fairways and Après restaurant during working hours, and 20% off meals (plus 3 guests) while not on shift.
- Discounts on golf apparel, equipment and other specialty items sold in the pro shop.
- $2.00 driving range buckets
- Epic staff parties and events

While this outline attempts to be all encompassing, this position will evolve beyond these categories. This role is expected to anticipate business needs and to do anything that will help Westwood Plateau Golf accomplish its department objectives.

Duties
- Communicate with your team to ensure the day’s reservations are being monitored for special requests and amendments.
- Prepare the banquet room for the event by turning on lights, background music, opening the curtains and unlocking patio doors.
- Ensure the event Master of Ceremonies knows the house rules and that the house rules are communicated to all guests.
- Leading a pre-shift meeting with your team including all special information, times of events and closing duties.
- Being available to staff for any support needed.
- Communicate with the kitchen to confirm meal services are on time and answer any questions they may have.
- Work with your team to complete clean up and re-set for the next day if needed.
- Complete transactions using our point of sales system.

**Qualifications**:
1. Serving It Right Certificate
2. Experience in Banquets and Restaurant

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