Digital Transformation Project Associate

3 weeks ago

Toronto, Canada Uniqlo Canada Full time

**Job Title**:Digital Transformation Project Associate

**Location**:Toronto

**Reporting To**:Director, Digital Transformation

**About UNIQLO**

UNIQLO is a brand of Fast Retailing Co. (FR), a leading global Japanese retail holding company that designs, manufactures and sells clothing under five brands: GU, Theory, COMPTOIR DES COTONNIERS, PRINCESSE TAM.TAM, J Brand, and UNIQLO. UNIQLO Canada opened its first store in September 2016 at CF Toronto Eaton Centre. The first store on the West Coast opened in the Greater Vancouver Area in October 2017 at Metropolis at Metrotown.

At UNIQLO, we are committed to providing our employees with enriching and challenging opportunities where achievements and personal growth are acknowledged and rewarded. We are dedicated to offering our employees training, performance-based increases, and unlimited growth opportunities. If you are an ambitious, performance driven individual who welcomes new challenges, has a drive for success, and embraces the responsibility of leadership—then you belong at UNIQLO

**Position Overview**

Reporting to the UNIQLO IT leadership, the Digital Transformation Project Associate will be supporting the UNIQLO Canada Desktop support (Laptop, iOS devices, etc.), as well as North America New Store Openings and Retail space (POS/payment/store digitalization/RFID, etc.) contributing to initiatives aimed at positioning UNIQLO as an innovative retailer with strong International Digital Operations as well as enable our multichannel strategy.

Specifically s/he will be working on procurement of equipment, setup devices, vendor coordination for getting All installations in proper sequence and make sure how everything works before new store opening. Also, setting up devices for employee who works at stores/head office.

**Procurement support**
- Equipment procurement requested from business division (POS, Pin Pad, Store Computer, iPhone/iPod/iPad, RFID, Laptop etc)
- Support equipment spec definition working with New store team.
- Device procurement such as Dell Laptop, Macbook.
- Advise entire network and access point placements to store development team.
- Collect quote from all vendors and calculation the budget and submit to the management.

**Project Coordination**
- Vendor contract and payment management for multiple vendors.
- Project schedule management based on store opening schedule working with New store, store development team.
- Vendor management and request to install based on the schedule.

**Store/device support**
- Second level support for all stores in the Canada.
- Onsite, opening day support for all new stores.
- Coordinating various support activities with 3rd party vendors.
- Device setup, asset inventory management, installation for store & SSC devices.

**Documentation**
- All documents related to store opening
- Vendor quote and invoice management
- Periodical maintenance of new store opening files.

**Desired Skills and Experiences**
- Bachelor’s degree in relevant field
- 3-5 years of progressively increasing responsibilities with Retail Store (POS, Pin Pad, Store operation)
- Experience with device support and configuration (Laptop, Handy terminals, iOS devices)
- Excellent written and oral communications skills
- Ability to create reports and present analysis
- Ability to multi-task, work on projects with competing deadlines
- Ability to work with mínimal supervision (both independently and as part of team)
- Ability to provide a high level of service and follow through
- Ability to work in a fast-paced environment
- Fundamental Network and Computer knowledge
- Logical thinking and problem-solving ability
- Experience implementing and maintaining retail IT systems
- Experience in the Retail industry/operations preferred

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