Associate, Commercial Client Care

5 months ago


Calgary, Canada Acera Insurance Services Ltd. Full time

We put our people first. As an employer of choice, Acera Insurance,_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._
- Our people are:_
- _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._
- _ Empowered with a sense of accountability and autonomy to take ownership of their work._
- _ Treated with respect and act with integrity by putting clients, colleagues, and community first._
- _ Recognized for their achievements and celebrate festivities, big and small, to make work fun._
- We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible._
- Join our award-winning network of over 1,000 professionals across Canada and change the way people feel about insurance._

**ASSOCIATE, COMMERCIAL CLIENT CARE**

Your knowledge and experience in mid-market commercial insurance, combined with your attention to detail and customer service focus, are the keys to success in the role of _Associate, Commercial Client Care_. This role is responsible for working closely with an Client Executive to provide customer service support, by performing policy reviews, processing policy documents, speaking with clients and underwriters, producing pink cards and insurance certificates, schedules, claims reporting and maintaining file documentation.

**LOCATION AND STATUS**
- Calgary, Edmonton, Sylvan Lake, Fort McMurray, or Red Deer, AB
- Full-time permanent

**QUALIFICATIONS**
- 2+ years of related and progressive experience in the insurance industry with a strong working knowledge of commercial insurance products
- Experience in an insurance brokerage is considered an asset
- Alberta Level 1 License and the desire to obtain Level 2 in the near future.
- CIP or CAIB designation, or working towards is considered an asset

**VALUES & COMPETENCIES**
- High degree of professionalism and integrity
- Committed to excellence in customer service and builds strong relationships with clients
- Skilled user of the Microsoft Office Suite of products
- Maintains appropriate and clear documentation in an agency management system, including policy details, activities and attachments
- Demonstrated accountability and reliability in the quality and timeliness of work
- Flexible and adaptable with proven problem-solving skills
- Works well within a team and independently and able to adjust to tight and changing deadlines
- Critical thinker with strong attention to details and organized
- Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across Alberta, British Columbia, Ontario, and the Yukon, and $1 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits._
- Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply._



  • Calgary, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...


  • Calgary, Canada Acera Insurance Full time

    Client Advisor, Commercial Client Care Jul 24, 2024 Location: Calgary, AB, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.  Our people are: Encouraged to challenge the status quo and never stop learning in their commitment...


  • Calgary, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...


  • Calgary, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance,_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...


  • Calgary, Alberta, Canada Acera Insurance Full time

    Client Executive, Commercial Client CareWe are seeking a highly skilled and customer-focused Insurance Professional to join our team as a Commercial Client Care Specialist. In this role, you will be responsible for providing exceptional service to our commercial clients, managing renewals, performing coverage reviews, and processing policy documents.Key...


  • Calgary, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Rogers Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of...


  • Calgary, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...


  • Calgary, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...


  • Calgary, Alberta, Canada Ephraim Stat Care Full time

    We are seeking a skilled Patient Care Associate to join our team at Ephraim Stat Care. As a Patient Care Associate, you will be responsible for providing high-quality patient care and support in a fast-paced environment.Key Responsibilities:Accompany patients on outdoor recreational activitiesAssist with cleaning, sterilizing, setting up and assembling of...


  • Calgary, Alberta, Calgary region, Canada BJRC Recruiting Full time

    Commercial Energy Associate (Calgary)Our client, one of Canada’s pre-eminent business law firms, is seeking an experienced Commercial Energy Associate for its Calgary office. Our client prides itself on providing excellent learning and development opportunities and support for its Associates.This is an excellent opportunity to join a collegial and leading...


  • Calgary, Canada BMO Financial Group Full time

    525 8th Ave SW East Tower Calgary Alberta,T2P 1G1 **The Commercial Support Associate **will provide exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or...


  • Calgary, Alberta, Canada Ephraim Stat Care Full time

    Job SummaryWe are seeking a Patient Care Associate to join our team at Ephraim Stat Care. As a Patient Care Associate, you will play a vital role in providing supportive care to our patients. This is a temporary position with a variable schedule, requiring 35 to 40 hours of work per week. The ideal candidate will have a secondary (high) school graduation...


  • Calgary, Alberta, Canada Ephraim Stat Care Full time

    About the JobWe are seeking a skilled Patient Care Associate to join our team at Ephraim Stat Care. As a key member of our healthcare team, you will play a vital role in ensuring the comfort and well-being of our patients.Key ResponsibilitiesAmbulate patients with assistance and support as needed.Perform various tasks related to patient care, including...


  • Calgary, Canada Acera Insurance Ltd Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Rogers Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a sense of...


  • Calgary, Alberta, Canada Alpha commercial group Full time

    Job Title: Commercial Office ManagerAbout the Role:We are seeking a highly skilled Commercial Office Manager to join our team at Alpha Commercial Group. As a key member of our operations team, you will be responsible for establishing and implementing policies and procedures, hiring, training, and directing staff, and advising senior management.Key...


  • Calgary, Canada Royal Bank of Canada Full time

    b> As an Associate Director (AD), you will be required to support Directors in the Bank’s Real Estate Markets group. You will be responsible for analyzing and underwriting new loan requests with the use of the Bank’s Risk Assessment Framework, Financial Analysis and Credit Tools.Actively participate in other team initiatives (industry research reports /...


  • Calgary, Alberta, Canada Ephraim Stat Care Full time

    Ephraim Stat Care is seeking a dedicated Patient Care Associate to join our team. In this role, you will provide exceptional patient care and support in a fast-paced environment.Job DescriptionAs a Patient Care Associate, you will be responsible for:Accompanying patients on outdoor recreational activitiesAssisting with cleaning, sterilizing, setting up and...


  • Calgary, Alberta, Canada CWB Full time

    CWB is seeking a highly skilled Commercial Portfolio Management Associate to join our team. As a key member of our business banking team, you will be responsible for providing credit structuring, credit underwriting, risk management, and client-facing support for a portfolio of diversified clients. Your expertise will help drive business growth and ensure...


  • Calgary, Alberta, Canada CWB Full time

    CWB is seeking a highly skilled Commercial Portfolio Management Associate to join our team. As a key member of our business banking team, you will be responsible for providing credit structuring, credit underwriting, risk management, and client-facing support for a portfolio of diversified clients. Your expertise will help drive business growth and ensure...


  • Calgary, Alberta, Canada Colliers International Full time

    Associate Director, Valuation and Advisory ServicesAbout the RoleWe are seeking a highly skilled and enterprising Associate Director to join our Valuation and Advisory Services team in Calgary, Alberta. As a key member of our team, you will be responsible for providing high-quality property valuations, market research, and business development expertise to...