Travel Assistant
7 months ago
Responsibilities:
- Assist with check-in and check-out procedures, including handling reservations and processing payments
- Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner
- Maintain a clean and organized front desk area, ensuring it is presentable to guests at all times
- Assist with administrative tasks such as answering phone calls, taking messages, and managing correspondence
- Collaborate with other hotel staff to ensure smooth operations and guest satisfaction
- Promote hotel amenities and services to guests, upselling when appropriate
Qualifications:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Strong communication skills, both verbal and written
- Excellent interpersonal skills, with the ability to build rapport with guests and colleagues
- Proficient in using computer systems and software, including reservation management systems
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Sales experience is a plus
Note: Applicants must be 20 years and above
**Job Types**: Part-time, Casual, Freelance
**Salary**: $150.00-$300.00 per day
Expected hours: 24 per week
**Benefits**:
- Flexible schedule
- Language training provided
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
Application question(s):
- Are you interested in this remote job?
- Are you 20 years and above?
Work Location: On the road
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