Travel Assistant

7 months ago


Quebec City, Canada Recruitment Canada Immigration Canada Full time

Responsibilities:

- Assist with check-in and check-out procedures, including handling reservations and processing payments
- Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner
- Maintain a clean and organized front desk area, ensuring it is presentable to guests at all times
- Assist with administrative tasks such as answering phone calls, taking messages, and managing correspondence
- Collaborate with other hotel staff to ensure smooth operations and guest satisfaction
- Promote hotel amenities and services to guests, upselling when appropriate

Qualifications:

- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Strong communication skills, both verbal and written
- Excellent interpersonal skills, with the ability to build rapport with guests and colleagues
- Proficient in using computer systems and software, including reservation management systems
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Sales experience is a plus

Note: Applicants must be 20 years and above

**Job Types**: Part-time, Casual, Freelance

**Salary**: $150.00-$300.00 per day

Expected hours: 24 per week

**Benefits**:

- Flexible schedule
- Language training provided

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Are you interested in this remote job?
- Are you 20 years and above?

Work Location: On the road



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