Ot Specialist Ii

4 months ago

Toronto, Canada McCain Foods (Canada) Full time

**Position Title**:OT Specialist II

**Position Type**: Regular - Full-Time

**Position Location**:Florenceville GTC

**Requisition ID**: 24758

**JOB PURPOSE**:
They must be fully aware and educated on appropriate vendor solutions.

A good working knowledge of Cyber Security concepts and design requirements would also be an asset.

Ability to create and present the project proposal, define user requirements, and manage all aspects of the project and detailed specifications from which programs will be written.

Ability to plan and manage all aspects of ensuring a quality project including QA testing, training, and implementation.

Must be able to work independently within broad guidelines, function effectively under time constraints and work on a number of complex projects simultaneously. You understand the intricacies of working in a global enterprise environment with key stakeholders, vendors and offshore resources.

As a visible face of OT to your customers, must always act with tact, diplomacy, and assertiveness to enforce our standards. Strong interpersonal and facilitation skills, along with excellent verbal and written English communication skills are essential.

**JOB RESPONSIBILITIES**:

- Understand, advocate and augment the principles of operations technology strategies
- Analyze enterprise business drivers, either independently or in conjunction with business users, to determine corresponding change requirements and document as solution requirements
- Lead proof of concepts and conduct continuous research to seek new ways to enhance delivery capabilities and solutions
- Identify the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the Enterprise Solution
- Document all solution architecture design and analysis work
- Tier 3 Support for critical or highly complex changes or problems, which may include the design and/or approval of point solutions, and identifies system impact for the solution approved
- Ability to manage multiple requests at one time while meeting (or exceeding) stakeholder expectations
- Effectively communicate both verbally and in writing to OT project team members, to OT management and to business users, including the senior executive management level
- Effectively able to communicate with other staff in order to support their development and promote information exchange

**MEASURES OF SUCCESS**:

- Progressive experience in OT system design and development is required
- Must show advanced technical knowledge in at least one or more OT systems.
- Experience with the full software development lifecycle and/or agile development methodologies.
- Ability to understand the long-term ("big picture") and short-term perspectives of situations and to estimate the financial impact of solution design alternatives.
- Experience working on major system projects.
- Expertise in knowledge exchange and liaison between OT and business stakeholders/users, as well as mentoring staff
- Accountability - this position is responsible and accountable for completing assigned work packages or tasks on time and on budget.
- Active Listening - understanding needs of business users/customers and working with functional groups.
- Communication Skills - requires strong communication skills to influence and persuade in their working relationships.
- Leadership - providing guidance for protégé (junior staff)
- Formal Presentations - required to present information to IT staff at all levels and business users/customers.
- Tact and diplomacy - ensure professionalism when dealing with internal customers and outside vendors.
- Assertiveness - keeping deliverables on track by ensuring resources are available when needed.
- Mastery of handling multiple complex issues during the same time period.

**KEY QUALIFICATION & EXPERIENCES**:

- Minimum 10+ years’ IT / OT experience
- University Degree or Community College diploma or equivalent experience in the field of Computer Science. A minor in Engineering would be an asset.
- Proven experience working on major system projects and supporting solutions for the business.
- Proven experience in systems design and architecture within a system and across integrated systems.
- Ability to work in highly dispersed, multi-cultural teams, in dynamic and high-demand situations heavily tied to deadlines. Proven inter-personal skills to successfully deal with colleagues from all levels of the organization, as well as third parties. Proven expertise in knowledge exchange and liaison between IT and business stakeholders/users. Ability to learn, recommend, and support emerging technologies that can be adopted to support and enhance McCain’s initiatives
- Rockwell Automation certifications (if applicable) would be an asset.

**OTHER INFORMATION**
- Key internal relationships: OT Senior Leadership, Regional IT Teams, Global Leadership Team, Global Manufacturing Leadership Team
- Key external relationships: External vendors
- T

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