Retail Sales Associate, Small Engines

4 months ago

Port Hope, Canada Gilmer's Home Hardware Building Centre Full time

_Are you looking to work with a team of outstanding individuals?_

**Gilmer’s Home Hardware Building Centre** is a family oriented and privately owned home improvement and hardware store and we are growing

**We are currently seeking a full-time Power Equipment Sales Associate.**

This role is responsible for providing excellent customer service by providing information to customers looking to purchase the correct unit for their needs.

Responsibilities include, but are not limited to:

- Complete sales paperwork with a high attention to detail.
- Remain up to date with all manufacturer updates, product launches, sales and financing training.
- Develop and increase sales and suggest new marketing initiatives.
- Build and maintain relationships with new and existing customers.
- Generate customer referrals.
- Ensure inventory is neat and orderly.
- Assist customers in handling of large and heavy items.
- Liaison with mechanic and customer to ensure parts are ordered and maintained.
- Liaison with mechanic to ensure customer repairs are managed to completion in a timely manner.
- Liaison with Yard Manager to schedule delivery and or pick up from customers homes.
- Perform day-to-day administrative tasks.
- Attend store meetings, training sessions as required.
- Work on additional duties, special projects and assignments as needed.

**Qualifications**:

- Retail experience or a background knowledge of the following product categories is an asset but, training is provided: Lawn Mowers, Trimmers, Chainsaws other outdoor power equipment.
- Knowledge of the following brands is an asset: Stihl, Honda, Toro, MTD and Cub Cadet.
- Small engine mechanics experience preferred, must have mechanical knowledge and understanding at a minimum.
- Strong computer proficiency.
- A passion for sales and customer satisfaction is a must.
- Excellent problem solving and time management skills.
- Ability to work in a fast-paced environment.
- Ability to work a flexible schedule

**Why Join Our Team?**

By joining the Gilmer's HHBC family, you’ll enjoy many benefits, such as:

- We recognize our biggest asset: our people
- An inclusive and safe working environment.
- Promotion of a work life balance.
- We offer super competitive compensation structure including paid vacation time.
- There is tremendous opportunity for advancement, growth and continuous learning.
- Opportunity to enrol in our outstanding extended health and dental benefits.
- Available retirement savings matching program.
- Dynamic team environment with an employer who is involved in the community.
- Exclusive store discount.
- We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process._

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Shift:

- 8 hour shift
- Day shift
- Evening shift

Work days:

- Holidays
- Weekends as needed

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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