Field Service Technician

2 days ago

Brockville, Canada Employment + Education Centre Full time

About Novaflow Systems Novaflow Systems has been a market leader producing highly customized, state-of-the-art gravimetric dispensing solutions for the ink, printing, packaging, paint, and healthcare industries and many niche industries since 1994. Acquired in 2017 by Corob S.p.A., headquartered in San Felice Italy,

Novaflow is now part of a truly global organization which sells, manufactures, and services both industrial and point-of-sale machines in virtually all markets.

Novaflow Systems is located in picturesque Brockville, Ontario and is Corob’s global Center of Excellence for gravimetric dispensing solutions with Engineering / Design, Software Development, Customer Support, Service, Sales and Manufacturing at this site. As such, Novaflow is in the enviable position to have a wide degree of flexibility and autonomy to rapidly change and improve to meet the demands of both our customers and the organization.

Our markets and customer base have continued to grow since being acquired and it is this growth that has created a need to expand our service team.

Novaflow is dedicated to hiring detail oriented, high performing talent that is passionate in what they do and thrive in a dynamic, fast paced environment of change and progress.

We realize it is through a shared vision in which all employees take part in that we are successful in achieving a high degree of customer satisfaction and organizational excellence.

We believe in engaging and empowering our staff to excel in what they do while achieving work-life balance and success.

Summary of the Position Reporting to the Customer Support Manager, the Service Technician's primary role will be Installation, maintenance, repair, and calibration of field paint tinting/mixing and ink dispensing equipment.

The position will require frequent travel, both domestically and abroad.

Key Responsibilities and DutiesProvide installation, diagnostic analysis, repair, or preventative maintenance to customers equipment.Complete on-site system audits and evaluationsComplete and turn in field reports that capture all time and work completed on sitePractice and adhere to all safety and training

Essential Skills & Education
- Post secondary accreditation in applicable fields or equivalent experience
- Excellent Customer service skills
- Proficient in both written and verbal communication in English, multilingual considered an asset Beneficial Additional Skills & Experience
- Familiarity with Electro-pneumatics, fluid dynamics - Electro - Mechanical aptitude

Physical demands associated with this position include extensive walking ,lifting pulling and carrying heavy weighted materials ( up to 50lbs)

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends
- Overtime

Work Location: On the road

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