Customer Experience Representative

4 weeks ago


Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

**NOTE**: This competition is limited to current salaried NAIT staff.

**Key Responsibilities**:
Process sales and web orders in an efficient manner, modelling accuracy
Support the process of receiving, counting, tagging, and organizing inventory and customer orders
Prepare merchandise for sale and assist in the promotion of products and specials
Replenish floor stock and keep team informed of product sell-through observations
Support the picking and fulfillment of web and curbside service
Liaise with Buyers at Main campus to ensure students and staff needs are met
Enact loss-prevention strategies in order to support a secure shopping environment

**Skills & Abilities**:
Ability to work independently
Detail orientated and an agile learner with the ability to retain product knowledge and confidently assist customers
Excellent skills in customer service, communication, and teamwork
The ability to learn and follow established departmental guidelines and procedures
Flexibility with scheduling, including the ability to work increased hours during peak periods and some evening and weekend shifts
Must be able to lift to 50 lbs.

**Qualifications**:
Must have previous experience in a retail or customer service environment where focus was on providing an excellent customer experience
Point of Sale experience is necessary to be successful in the role
Completion of grade 12 or have an equivalent combination of experience and education

**Remuneration**: $16,936.06 - $22,485.18 annually (based on 20 hours per week), plus a comprehensive benefits package. (Classification - Customer Service Rep l).

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

At NAIT, people matter.

We're proud to have been named one of Alberta's Top Employers for 13 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

What we offer

We've created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

Additional requirements

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

Accommodations

LI-JN1 #LI-Onsite #LI-DNI



  • Edmonton, Canada Layfield Group. Ltd Full time

    What success looks like at Layfield Successful Customer Experience Representatives at Layfield are fantastic relationship builders that takes a hands-on approach in the day-to-day execution of all touch points from conferring with our customers on the phone or email, ensuring orders are accurately entered in our systems and providing updates to our...


  • Edmonton, Canada NAIT Full time

    **NOTE: This competition is limited to current salaried NAIT staff.**_ _ **Key Responsibilities**: - Process sales and web orders in an efficient manner, modelling accuracy - Support the process of receiving, counting, tagging, and organizing inventory and customer orders - Prepare merchandise for sale and assist in the promotion of products and specials -...


  • Edmonton, Canada WCB Alberta Full time

    Careers - WCB Alberta Job Title: Customer Contact Representatives **Job Type**: Permanent / Full time Job Location: Edmonton, Alberta Customer Contact Representatives Claims Contact Centre - Edmonton, Alberta Permanent, Full-Time Positions - Do you _ - aim to be a part of a team that helps injured people get better and get back to life?_ - value...


  • Edmonton, Canada WCB Alberta Full time

    Careers - WCB Alberta Job Title: Customer Contact Representatives **Job Type**: Temporary Long Term (Fixed Term) / Part time Job Location: Edmonton, Alberta Customer Contact Representatives Claims Contact Centre - Edmonton, Alberta Temporary, Part Time Positions (One Year) - Do you _ - aim to be a part of a team that helps injured people get better and...


  • Edmonton, Canada WCB Alberta Full time

    Careers - WCB Alberta Job Title: Customer Contact Representatives **Job Type**: Permanent / Full time Job Location: Edmonton, Alberta Customer Contact Representatives Claims Contact Centre - Edmonton, Alberta Permanent, Full-Time Positions Applicants must reside in the Edmonton area. - Do you _ - aim to be a part of a team that helps injured people...


  • Edmonton, Canada DynaLIFE Full time

    The Customer Care Centre is a central booking call center located in Edmonton. Customer Care Centre Representatives schedule appointments for customers. As a Customer Care Representative, you will set the first impression of _Dyna_**_LIFE_**_Dx_ with initial contact with customers. Through this service, the Customer Care Representatives play a critical role...


  • Edmonton, Canada LawDepot Full time

    Job Opening: Customer Service Representative LawDepot.com is currently expanding and looking to recruit a Customer Service Representative in Edmonton, Alberta. Location: Edmonton, Alberta Hours of Operation: Monday to Friday 6:00am to 5:00pm You will be part of a high-performing team that provides LawDepot customers with web-based do-it-yourself legal...


  • Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...


  • Edmonton, Canada Rentokil Initial plc Full time

    Customer Service RepresentativeAre you passionate about customer service?  Looking to build your career in an exciting industry and a growing world class organization?  Come see why so many of our team members recommend us to their friends!Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North...


  • Edmonton, Canada Rentokil Initial Full time

    Customer Service Representative  Are you passionate about customer service?  Looking to build your career in an exciting industry and a growing world class organization?  Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North...


  • Edmonton, Canada NAIT Full time

    **NOTE**:This is a temporary position ending on or before February 2025, with the possibility of extension.** Are you an engaged, customer-focused individual who is looking to work with an energetic team? Are you an independent thinker who shows initiative? _shop AT NAIT_ is looking for a creative, professional individual to join our team and provide...


  • Edmonton, Canada CB Canada Full time

    Customer Service RepresentativeLocation: Edmonton, ABRed Arrow is currently looking for Customer Service Representatives to join our team in Edmonton. Positions are available at both our downtown and southside ticket offices. Open positions are part-time, working between 16 - 30 hours per week. Shifts fall between 5:15 am and 7:30 pm with weekend...


  • Edmonton, Canada Connect Hearing Full time

    Edmonton, CanadaCustomer Care Representative - Are you comfortable in a fast-paced retail clinic environment? _ - Are you looking for an opportunity to make a difference? _ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Customer Care Representative**!**Who...


  • Edmonton, Canada Sonova Full time

    Edmonton, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Customer Care Representative**!**Who we...


  • Edmonton, Canada Waste Connections of Canada Inc. Full time

    As a Customer Service Representative, you support our goal of “First Call Resolution”. You are the voice of Waste Connections of Canada upholding one of our key operating values (Customer Service). You will be serving as the front-line contact for customers, residents, and prospective clients, you field all calls/emails and work to resolve problems and...


  • Edmonton, Canada Crystal Glass Canada Ltd. Full time

    _**CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Millwoods Edmonton, AB location.**_ **Responsibilities**: - assisting customers with inquires, booking appointments and taking payments for services provided - working in team environment with manager and installers - Answering customer inquiries on...


  • Edmonton, Canada MTE Logistix Edmonton Inc. Full time €20 - €21

    MTE Logistix Group of Companies is looking for a highly motivated Customer Services Representative (CSR) to join our team. Reporting to the Customer Service Manager, this exciting opportunity is responsible to perform administrative and specific order functions, ensuring daily success with transactions in a timely and accurate manner. Through effectively and...


  • Edmonton, Canada Kohltech Full time

    Job Summary: Our Customer Service Representatives are the first point of contact with our customers. The Customer Service Representative will be responsible for responding to dealer inquiries and ensuring the highest level of customer service.Responsibilities:  Promptly and professionally respond to customer telephone, fax and e-mail inquiries and provide...


  • Edmonton, Canada Epiroc Customer Center Full time

    **Service Technician Field - Gahcho Kue Mines** We are currently searching for a driven and ambitious licensed heavy duty equipment technician who wants to take their career to the next level. For more information on the responsibilities and duties of this role please refer to the below: **Licensed Technician**: - Licensed Heavy Equipment Technician. -...


  • Edmonton, Canada First Nations Bank of Canada Full time

    Customer Service Representative - ErmineskinPosition NameCustomer Service Representative - ErmineskinPosition Description Position DescriptionAbout Us:First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader...