Dispatcher

4 weeks ago

Saskatoon, Canada WCGWCUUS Full time

Location: Saskatoon

Reports to: Operations Supervisor

Compensation: Hourly

Job type: Full Time, 12 month term (with possibility of extension)

We are Saskatchewan’s leader in waste transfer and recycling services. For more than 55 years, we’ve been building a reputation of excellence.

**Duties**:

- Provide professional customer support by addressing questions, problems, and specific requests for service; clarify customer location, service type & instructions.
- Analyze, route & relay incoming calls and service locations to drivers using the two-way radio or telephone.
- Effectively communicate all pertinent information to the customers and drivers.
- Maximize the volumes of work completed for all systems including seasonal & weather-related adjustments.
- Optimize use of fleet resources by directly communicating with other dispatch planners and operations supervisors.
- Identify and evaluate any special needs for each load (burial, asbestos, etc.).
- Prepare accurate routing schedules, assign drivers and trucks, and schedule call ins.
- Responsible for completing all paperwork for 1 Ton, Roll-Off, Front End and Residential trucks.
- Timely update of software information, notes, issues, and routes.
- Cross system training & coverage for breaks, illness, training, and holidays.

**Qualifications**:

- Excellent customer services skills conveyed with a positive attitude.
- Excellent planning and prioritizing skills.
- Ability to multi-task with a strong attention to detail.
- Strong, timely and appropriate decision-making skills.
- Strong knowledge of Saskatoon and surrounding area.
- Proficient knowledge of routing software and Microsoft Office.
- Knowledge of trucking regulations and legislation.
- Assertive verbal communication skills.
- Team player with confidence to work independently.
- Experience in dispatch or transportation industry seen as asset.
- Required to be fluent in English, oral and written.
- ** A criminal record check will be required.**

**What’s in it for you?**
- A team environment that embraces a "work hard, play harder" culture.
- A compensation package that is competitive.
- Well-maintained equipment and facilities.
- Opportunities for learning, advancement, personal growth, and challenge.

Only those selected will be contacted.
- Loraas Disposal North is an Equal Opportunity Employer._

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