Technical Account Specialist, Construction/bim

7 days ago

Montréal, Canada Autodesk Full time

Job Requisition ID #
- 24WD77282

23WD69557, Technical Account Specialist, Construction/BIM
- French job description to follow/La description de poste en français se trouve plus bas_

Position Overview

Autodesk Global Product Support is looking for highly motivated trusted advisors to help our Enterprise Customers optimize their product investment and achieve measurable business outcomes. If you have a proven customer focused approach to building strong relationships with Enterprise Customers, you might be just who we need to help drive our Customer Success Plans. We are looking for a professional with Building & Construction experience, supporting a broad range of technologies in large-scale enterprise environments. This person will work closely with existing and future Major Accounts across AMER. You will join the Global Product Support (GPS) group within Customer Success - a team that values professional development and rewards high performance. Global Product Support group is responsible for maximizing the success of and return on investment for our strategic customers. We do this by delivering professional and customized product services that help our customers achieve their business goals while maximizing the use and adoption of Autodesk solutions.

**Responsibilities**:
- Innovating, developing and delivering packaged service offerings to increase customer success and new product adoption- Establish and maintain working relationships with customers as a technical trusted advisor, activities including customer interactions, regular internal account team planning meetings and executing activities in Customer Success Plans- Demonstrating thought leadership and product expertise to help customers achieve goals identified in Customer Success Plans- Technical assistance and recommendations for Enterprise Customers based on data analytics- Taking a problem management approach, find opportunities for improvement initiatives

Minimum Qualifications

Technical:
- Bachelor's degree or equivalent industry experience in Construction, BIM and/or Architecture- Advanced knowledge of Autodesk AEC solutions including BIM360 and Autodesk Construction Cloud (ACC)- Able to manage several projects at a time, setting the right priorities- Proven ability to be flexible and learn quickly in a fast-paced environment- Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience- Enthusiasm and passion for technology and innovation- Strong troubleshooting and analytical skills

Soft skills:
- Demonstrated ability to build and maintain strong relationships at all levels- Must be flexible, decisive, self-motivated and proactive- Comfortable with ambiguity and working through change while driving results- Excellent team player, enjoying supporting and interacting with other members of a global, shared responsibility team

Preferred Qualifications- Fluency in English, additional languages are a plus- Knowledge of the Architecture, Engineering and Construction industry in AMER- Understanding of BIM implementation, digitization, and strategic planning- Technical consulting experience and/or technical project delivery experience with large, demanding customers- Courage: The passionate self-belief and trust necessary to be bold and brave in one's actions to enable controlled risk-taking which allows positions to be challenged, thereby delivering strong results- Speed: We strive to move as fast as our environment allows, empowering people to favor small sprints and course correction towards desired outcomes- Accountability: The state of clear ownership which provides a person the power and ultimate responsibility to achieve a defined outcome- Simplicity: Having an approach and mindset to avoid unnecessary complexity and duplication; keeping things simple to achieve quicker outcomes- Solving system-wide: Seek first to understand by asking questions that remove silos and organizational barriers, to establish a safe environment that supports cross-geo collaboration and communication to develop a shared vision enabling faster time-to-value adoption

_______________________________________

23WD69557, Spécialiste de compte technique, Construction/BIM

Présentation du poste

Le groupe Assistance produit internationale d'Autodesk est à la recherche de conseiller(ère)s de confiance très motivé(e)s pour aider les entreprises clientes à optimiser leurs investissements dans les produits et obtenir des résultats commerciaux mesurables. Si vous possédez une approche centrée sur le client éprouvée pour établir des relations solides avec les entreprises clientes, vous pourriez être la personne idéale pour nous aider à stimuler les plans de réussite des clients. Nous recherchons une personne professionnelle possédant de l'expérience en bâtiment et en construction et qui a l'habitude de soutenir une vaste gamme de technologies dans des environnements d'ent

  • Coordonnateur(Trice) Bim Bim Coordinator

    2 weeks ago

    Montréal, Canada Broccolini Construction Inc. Full time

    Broccolini est une entreprise familiale et un fournisseur unique de services en construction, en développement et en immobilier. Notre entreprise dessert, au Canada, les marchés industriels, commerciaux et résidentiels. Broccolini est reconnu pour la qualité de son travail, ses technologies innovatrices, sa franche collaboration et ses normes de qualité...

  • Coordonnateur Bim-vdc

    2 weeks ago

    Montréal, Canada MAGIL CONSTRUCTION Full time

    Chez Magil, nous offrons la possibilité à nos employés de travailler sur des projets diversifiés dans lesquels ils disposent d'une grande autonomie et peuvent faire preuve d'initiative. Responsabilités - Assister le Gestionnaire BIM-VDC dans ses fonctions, entre autres pour la planification et l’implantation du BIM dans le projet; - Coordonner la...

  • Coordonnateur Bim-vdc

    3 weeks ago

    Montréal, Canada MAGIL CONSTRUCTION Full time

    Chez Magil, nous offrons la possibilité à nos employés de travailler sur des projets diversifiés dans lesquels ils disposent d'une grande autonomie et peuvent faire preuve d'initiative. Responsabilités - Assister le Gestionnaire BIM-VDC dans ses fonctions, entre autres pour la planification et l’implantation du BIM dans le projet; - Coordonner la...

  • Bim Coordinator

    3 weeks ago

    Montréal, Canada Lemay Full time

    **Company Description** Company Description** A Canadian leader in architecture and design, Lemay has experienced dramatic growth and exciting transformation over the past few years. At Lemay, we believe in the unique value of design to create open and meaningful spaces to grow. We are committed to approaching each design challenge with curiosity,...

  • Frontline Technical Support Specialist

    2 weeks ago

    Montréal, Canada Graitec Full time

    About Graitec Group: Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction, and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects. The company is driving growth through 3 highly complementary activities: - Value Added...

  • Bim Manager

    3 weeks ago

    Montréal, Canada Lemay Full time

    **Company Description** Company Description** A Canadian leader in architecture and design, Lemay has experienced dramatic growth and exciting transformation over the past few years. At Lemay, we believe in the unique value of design to create open and meaningful spaces to grow. We are committed to approaching each design challenge with curiosity,...

  • Frontline Technical Support Specialist

    3 weeks ago

    Montréal, Canada Applied Software Technology Full time

    Montreal, Canada - Technical - 1408 Job Description **About Graitec Group** Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction, and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects. The company is driving growth...

  • Technical Project Specialist

    1 week ago

    Montréal, Canada Applied Software Technology Full time

    Canada - Montreal - Technical - Regular Full-Time - 1562 **Job Description**: **About Graitec Group** GRAITEC Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve...

  • Coordonnateur(Rice) Bim

    3 weeks ago

    Montréal, Canada Northvolt Full time

    **Coordonnateur(rice)** **BIM** Nous sommes à la recherche d'un(e) coordonnateur(rice) BIM dévoué(e) pour nous rejoindre dans notre mission de contribuer à un avenir plus vert. Le poste fait partie de notre équipe passionnée de modélisation d'usine basée à Montréal. En vous joignant à nous, vous jouerez un rôle clé dans le développement de...

  • Integrated Construction Technology Specialist

    3 weeks ago

    Montréal, Canada PCL Construction Full time

    **The future you want is within reach.** At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry. We're also looking at what's next for you and how we can...

  • Coordonnateur Bim Coordonnatrice Bim

    4 weeks ago

    Montréal, Canada EBC Inc. Full time

    **Bâtiment** Depuis 50 ans déjà, notre division bâtiment se démarque par la qualité de ses travaux dans d’innombrables projets de construction. Notre équipe chevronnée composée d’ingénieurs et d’architectes travaille d’arrache-pied pour assurer qualité et respect des échéanciers. Bien que nous soyons reconnus pour des projets de grande...

  • Technical Account Specialist, Infrastructure, Civil

    1 week ago

    Montréal, Canada Autodesk Full time

    Job Requisition ID # - 24WD78726 23WD69034, Technical Account Specialist, Infrastructure, Civil 3D - French job description to follow!/La description de poste en français se trouve plus bas!_ Position Overview Autodesk Customer Technical Success (CTS) is looking for highly motivated trusted advisors to help our Enterprise Customers optimize their product...

  • Gestionnaire Bim

    3 weeks ago

    Montréal, Canada Pomerleau Full time

    **Nous sommes Pomerleau. Et vous pourriez l'être aussi.** Chez Pomerleau, nous comprenons pertinemment que notre mission n’est pas seulement de créer des infrastructures ou d’ériger des édifices, mais bien de bâtir des communautés. En tant que chef de file de l’industrie de la construction depuis près de 60 ans, nous visons toujours à avoir un...

  • Technical Support Specialist

    4 weeks ago

    Montréal, Canada Applied Software Technology Full time

    Canada - Montreal - Technical - Regular Full-Time - 1566 **Job Description**: **About Graitec Group** GRAITEC Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve...

  • Gestionnaire Bim

    3 weeks ago

    Montréal, Canada Lemay Full time

    **Description de l'entreprise** Chef de file canadien en architecture et en design, Lemay a connu une croissance spectaculaire et une transformation passionnante au cours des dernières années. Chez Lemay, nous croyons en la valeur unique du design pour créer des espaces ouverts et significatifs où chaque personne peut s’épanouir. Nous nous engageons...

  • Product Technical Specialist Onyx

    1 week ago

    Montréal, Canada Applied Software Technology Full time

    Canada - Montreal - Product Management - Regular Full-Time - 1600 **Job Description**: **About Graitec Group** GRAITEC Group Company is a global Software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve...

  • Product Technical Specialist Onyx

    7 days ago

    Montréal, Canada Graitec Full time

    About Graitec Group: GRAITEC Group Company is a global Software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow. Ambitious and fast-growing environment: We...

  • Technical Support Specialist

    4 weeks ago

    Montréal, Canada Graitec Full time

    About Graitec Group: GRAITEC Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow. **Ambitious and fast-growing environment**:...

  • Coordonnateur Bim Vdc Coordonnatrice Bim Vdc

    1 week ago

    Montréal, Canada EBC Inc. Full time

    Bâtiment Depuis 50 ans déjà, notre division bâtiment se démarque par la qualité de ses travaux dans d’innombrables projets de construction. Notre équipe chevronnée composée d’ingénieurs et d’architectes travaille d’arrache-pied pour assurer qualité et respect des échéanciers. Bien que nous soyons reconnus pour des projets de grande...

  • Spécialiste Bim

    7 days ago

    Montréal, Canada Telecon Inc Full time

    Emplacement du poste: **Montréal** - État/Province: **Québec** **Responsabilités**: - Soutenir les chargés de projets dans la cueillette, la gestion et le suivi de la documentation reliée aux projets, incluant mais non limité à : dessins techniques, dessins d’atelier, documentation technique, suivis de chantier, et préparation des documents...