Technical Account Specialist, Construction/bim

3 weeks ago

Montréal, Canada Autodesk Full time

Job Requisition ID #
- 24WD77282

23WD69557, Technical Account Specialist, Construction/BIM
- French job description to follow/La description de poste en français se trouve plus bas_

Position Overview

Autodesk Global Product Support is looking for highly motivated trusted advisors to help our Enterprise Customers optimize their product investment and achieve measurable business outcomes. If you have a proven customer focused approach to building strong relationships with Enterprise Customers, you might be just who we need to help drive our Customer Success Plans. We are looking for a professional with Building & Construction experience, supporting a broad range of technologies in large-scale enterprise environments. This person will work closely with existing and future Major Accounts across AMER. You will join the Global Product Support (GPS) group within Customer Success - a team that values professional development and rewards high performance. Global Product Support group is responsible for maximizing the success of and return on investment for our strategic customers. We do this by delivering professional and customized product services that help our customers achieve their business goals while maximizing the use and adoption of Autodesk solutions.

**Responsibilities**:
- Innovating, developing and delivering packaged service offerings to increase customer success and new product adoption- Establish and maintain working relationships with customers as a technical trusted advisor, activities including customer interactions, regular internal account team planning meetings and executing activities in Customer Success Plans- Demonstrating thought leadership and product expertise to help customers achieve goals identified in Customer Success Plans- Technical assistance and recommendations for Enterprise Customers based on data analytics- Taking a problem management approach, find opportunities for improvement initiatives

Minimum Qualifications

Technical:
- Bachelor's degree or equivalent industry experience in Construction, BIM and/or Architecture- Advanced knowledge of Autodesk AEC solutions including BIM360 and Autodesk Construction Cloud (ACC)- Able to manage several projects at a time, setting the right priorities- Proven ability to be flexible and learn quickly in a fast-paced environment- Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience- Enthusiasm and passion for technology and innovation- Strong troubleshooting and analytical skills

Soft skills:
- Demonstrated ability to build and maintain strong relationships at all levels- Must be flexible, decisive, self-motivated and proactive- Comfortable with ambiguity and working through change while driving results- Excellent team player, enjoying supporting and interacting with other members of a global, shared responsibility team

Preferred Qualifications- Fluency in English, additional languages are a plus- Knowledge of the Architecture, Engineering and Construction industry in AMER- Understanding of BIM implementation, digitization, and strategic planning- Technical consulting experience and/or technical project delivery experience with large, demanding customers- Courage: The passionate self-belief and trust necessary to be bold and brave in one's actions to enable controlled risk-taking which allows positions to be challenged, thereby delivering strong results- Speed: We strive to move as fast as our environment allows, empowering people to favor small sprints and course correction towards desired outcomes- Accountability: The state of clear ownership which provides a person the power and ultimate responsibility to achieve a defined outcome- Simplicity: Having an approach and mindset to avoid unnecessary complexity and duplication; keeping things simple to achieve quicker outcomes- Solving system-wide: Seek first to understand by asking questions that remove silos and organizational barriers, to establish a safe environment that supports cross-geo collaboration and communication to develop a shared vision enabling faster time-to-value adoption

_______________________________________

23WD69557, Spécialiste de compte technique, Construction/BIM

Présentation du poste

Le groupe Assistance produit internationale d'Autodesk est à la recherche de conseiller(ère)s de confiance très motivé(e)s pour aider les entreprises clientes à optimiser leurs investissements dans les produits et obtenir des résultats commerciaux mesurables. Si vous possédez une approche centrée sur le client éprouvée pour établir des relations solides avec les entreprises clientes, vous pourriez être la personne idéale pour nous aider à stimuler les plans de réussite des clients. Nous recherchons une personne professionnelle possédant de l'expérience en bâtiment et en construction et qui a l'habitude de soutenir une vaste gamme de technologies dans des environnements d'ent

  • Technical Expert

    3 weeks ago

    Montréal, Canada BIM One Full time

    Become an integral part of our customer journey through various customer interactions. Customer success at BIM Track is unique and challenging. You should know that we think about customer experience differently. It is all about proactively getting customers to where they need to be. How? Our all-remote team works closely with customers to highlight what's...

  • Technical Account Specialist

    3 weeks ago

    Montréal, Canada Autodesk Full time

    Position Overview Autodesk Global Product Support is looking for highly motivated trusted advisors to help our Enterprise Customers optimize their product investment and achieve measurable business outcomes. If you have a proven customer focused approach to building strong relationships with Enterprise Customers, you might be just who we need to help drive...

  • Technical Support Agent

    3 weeks ago

    Montréal, Canada BIM Track Full time

    We believe that providing fast and efficient support to our customers is an integral part of a winning customer experience. Too often, the customer experience is an ulterior motive with no real desire to impact their journey. On the contrary, we see it as the backbone of a lasting relationship with our customers. In this role, you have the opportunity to be...

  • Bim Specialist

    3 weeks ago

    Montréal, QC, Canada AECOM Full time

    **Description de l'entreprise** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to...

  • Bim Specialist

    4 weeks ago

    Montréal, Canada Construction Virtuelle et Technologie BI Full time

    Tâches et responsabilités: - Agir à titre de spécialiste BIM et conseiller nos clients sur les bonnes pratiques à prendre sur leurs projets de construction. - Former les utilisateurs sur des logiciels BIM (Revit et Navisworks). - Développer du contenu paramétrique dans les logiciels BIM. - Rédiger des procédures et maintenir des standards en...

  • Technical Support Specialist

    4 weeks ago

    Montréal, Canada Autodesk Full time

    Technical Support Specialist - BIM 360 - Enterprise/_ Spécialiste du support technique - BIM 360 - Entreprise - French job description to follow!/La description de poste en français se trouve plus bas!_ Our specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business...

  • Bilingual Bim Manager

    3 weeks ago

    Montréal, Canada Aecon Group Full time

    **Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

  • Coordonnateur(Trice) Bim Bim Coordinator

    4 weeks ago

    Montréal, QC H3C 1E9, Canada Broccolini Construction Inc. Full time

    Broccolini est une entreprise familiale et un fournisseur unique de services en construction, en développement et en immobilier. Notre entreprise dessert, au Canada, les marchés industriels, commerciaux et résidentiels. Broccolini est reconnu pour la qualité de son travail, ses technologies innovatrices, sa franche collaboration et ses normes de qualité...

  • Gestionnaire Bim/vdc Bim/vdc Manager

    21 hours ago

    Montréal, Canada Broccolini Construction Inc. Full time

    Broccolini est une entreprise familiale et un fournisseur unique de services en construction, en développement et en immobilier. Notre entreprise dessert, au Canada, les marchés industriels, commerciaux et résidentiels. Broccolini est reconnu pour la qualité de son travail, ses technologies innovatrices, sa franche collaboration et ses normes de qualité...

  • Sales Representative

    3 weeks ago

    Montréal, Canada BIM Track Full time

    _Sales Development Representative _ **About us** At BIM Track, which is a part of the Newforma Holdings family, we come to work every day because we want to stop the inefficiency insanity of traditional BIM coordination workflows. We’re passionate about what we do, and have the BIM expertise to help you with your real-world projects. We’re much more...

  • Coordonnateur Bim-vdc

    3 weeks ago

    Montréal, Canada MAGIL CONSTRUCTION Full time

    Chez Magil, nous offrons la possibilité à nos employés de travailler sur des projets diversifiés dans lesquels ils disposent d'une grande autonomie et peuvent faire preuve d'initiative. Responsabilités - Assister le Gestionnaire BIM-VDC dans ses fonctions, entre autres pour la planification et l’implantation du BIM dans le projet; - Coordonner la...

  • Expert Technique

    3 weeks ago

    Montréal, Canada BIM One Full time

    Prends part au succès de nos clients à travers diverses interactions avec eux! Le succès client chez BIM Track est unique et stimulant. Tu dois savoir que nous voyons l'expérience client différemment. Il s'agit d'amener les clients là où ils doivent être de manière proactive. Comment ? Notre équipe travaille en étroite collaboration avec les...

  • Bim Coordinator

    4 weeks ago

    Montréal, Canada Lemay Full time

    **Company Description** Company Description** A Canadian leader in architecture and design, Lemay has experienced dramatic growth and exciting transformation over the past few years. At Lemay, we believe in the unique value of design to create open and meaningful spaces to grow. We are committed to approaching each design challenge with curiosity,...

  • Bim Manager

    4 weeks ago

    Montréal, Canada Lemay Full time

    **Company Description** Company Description** A Canadian leader in architecture and design, Lemay has experienced dramatic growth and exciting transformation over the past few years. At Lemay, we believe in the unique value of design to create open and meaningful spaces to grow. We are committed to approaching each design challenge with curiosity,...

  • Coordonnateur(Rice) Bim

    4 weeks ago

    Montréal, Canada Northvolt Full time

    **Coordonnateur(rice)** **BIM** Nous sommes à la recherche d'un(e) coordonnateur(rice) BIM dévoué(e) pour nous rejoindre dans notre mission de contribuer à un avenir plus vert. Le poste fait partie de notre équipe passionnée de modélisation d'usine basée à Montréal. En vous joignant à nous, vous jouerez un rôle clé dans le développement de...

  • Frontline Technical Support Specialist

    4 weeks ago

    Montréal, Canada Graitec Full time

    About Graitec Group: Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction, and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects. The company is driving growth through 3 highly complementary activities: - Value Added...

  • Bim Manager

    3 weeks ago

    Montréal, Canada SENER group Full time

    Due to the growing presence of Sener in Canada and the increase in projects in which Sener participates in the country, Sener is looking for new local talent to implement them. **We are hiring a BIM Manager in Toronto/Montreal.** **Job Description**: The role of a BIM manager involves the following duties: - Produce and maintain BIM execution plans and...

  • Bim/vdc Coordinator

    4 weeks ago

    Montréal, Canada Pomerleau Full time

    **We are Pomerleau. And you could be too.** Pomerleau is recognized as one of Canada’s leaders in the construction industry, in the institutional, commercial, industrial and civil engineering sectors. Clients benefit from our expertise as general contractor, construction manager, project manager and design-builder. Pomerleau believes in delivering...

  • Consultant Technique/ Technical Consultant

    3 weeks ago

    Montréal, Canada SolidCAD Full time

    **Who we are?** Our mission is to provide and deliver technology solutions which improve our clients' processes, workflow and profitability. **Position Summary** SolidCAD is your partner for technology consulting and thought leadership. We help our clients "Design, Collaborate, Make, and Manage," while driving digital transformation across various...

  • Coordonnateur Bim Coordonnatrice Bim

    4 weeks ago

    Montréal, Canada EBC Inc. Full time

    **Bâtiment** Depuis 50 ans déjà, notre division bâtiment se démarque par la qualité de ses travaux dans d’innombrables projets de construction. Notre équipe chevronnée composée d’ingénieurs et d’architectes travaille d’arrache-pied pour assurer qualité et respect des échéanciers. Bien que nous soyons reconnus pour des projets de grande...