Customer Service Representative

4 weeks ago


Lacombe, Canada City of Lacombe Full time

**EMPLOYMENT OPPORTUNITY**

**Job Title**:Customer Service Representative - **Term until August 1, 2024**

**Department**:Financial Services Department

**CLOSE DATE: April 12, 2024 **at **4:30 PM**

**JOB POSTING #: 2024-12**
- **The City of Lacombe values its staff and believes that success and satisfaction are based upon quality service. Each employee shares in the overall responsibility for quality service and contributes a caring attitude and a commitment to excellence.**_

**The Opportunity**:
Reporting to the Financial Accounting Supervisor, the Customer Service Representative position is the first point of contact for all City Hall visitors and inquiries. This Customer Service Representative provides excellent Customer Service to walk-in and telephone customers, responding to inquiries and processing customer payments. This position is part of the finance team and supports the ongoing work of the Accounting Technicians, Financial and Property Tax Coordinator, Financial Accounting Supervisor, and Senior Manager of Financial Services.

**Minimum Qualifications, Skills and Abilities**:

- Successful completion of a Grade 12 diploma or GED certificate;
- Related post-secondary education;
- Working knowledge of basic office, accounting, and records management procedures.
- Must be able to process information accurately and within tight deadlines.
- Must be able to problem solve and communicate effectively with stakeholders.

**Salary and Benefits**:$24.76 - $30.95 per hour (dependent upon experience).

**How to Apply**:
**People Services, City of Lacombe**
5432-56th Avenue, Lacombe, AB T4L 1E9
- **We wish to thank all applicants for their interest and advise only those selected for interview will be contacted. The City of Lacombe will conduct a Police Information check as part of the hiring process. **_

**Job Types**: Full-time, Fixed term contract
Contract length: 5 months

**Salary**: $24.76-$30.95 per hour

Expected hours: No less than 37.5 per week

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift

Application question(s):

- Do you have a working knowledge of basic office, accounting, and records management procedures?
- Can you process information accurately and within tight deadlines?
- Can you solve problem and communicate effectively with stakeholders?

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-04-12



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